About eTrusted Experience Feedback Solution

ETrusted use Feedback Solution is a feedback management platform from Trusted Shops that collects, manages, and markets authentic customer feedback at every touchpoint of the customer journey. It combines features such as Trustmark to identify safe websites, Reviews to facilitate better decision-making, and Buyer Protection for financial security so businesses can foster trust and gather insightful feedback. With over 30,000 customers relying on eTrusted, this solution supports the development of a reliable use feedback culture. It allows organizations to build credibility and make informed choices based on genuine customer opinions. Key capabilities: feedback collection customer insights website verification review management financial security Best for: businesses that need to gather and analyze customer feedback for improved services.

eTrusted Experience Feedback Solution Details

Vendor
Trusted Shops
Year Launched
1999
Location
Trusted Shops AG (Headquarters) Colonius Carré, Subbelrather Str. 15c, Köln, 50823, DE
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries.
Languages
English, German
Users
Business Analyst, Customer Experience Manager, Marketing Manager, Product Manager, Customer Support Representative
Industries Served
Banks, Insurances, Energy, B2B, Automotive, Retail
Tags
Reviews, Trustmark, Buyer Protection, Avis clients, SEO, SEA, Relation clients, trafic, conversion, hybridwork, remotework, and wearehiring

eTrusted Experience Feedback Solution's In-App Market Place

Does eTrusted Experience Feedback Solution have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), PHP (₱), SGD (S$), MYR (RM), INR (₹), BRL (R$), MXN ($), ARS (ARS$), NZD (NZ$), ZAR (R), AED (د.إ), SAR (ر.س), HKD (HK$), IDR (Rp), THB (฿), KRW (₩), TWD (NT$), VND (₫)

Pros & Cons

  • Comprehensive Feedback Collection: Offers a holistic approach to gathering feedback from various stakeholders.
  • Scalable Solution: Designed to grow with your organization, accommodating increasing volumes of feedback.
  • Enhanced Customer Trust: Helps build and maintain trust with customers through transparent feedback practices.
  • Improved Decision-Making: Provides actionable insights to inform strategic decisions and process improvements.
  • Positive User Feedback: Users have reported satisfaction with the platform's ease of use and the quality of customer support.
  • Pricing Transparency: Pricing details are not publicly available and require direct contact with eTrusted for a quote.
  • Integration Complexity: Some users have reported challenges with integrating the platform into existing systems.
  • Customization Limitations: Certain users have noted that the platform may have limitations in customization compared to competitors.

eTrusted Experience Feedback Solution's Support Options

Chatbot

Available

eTrusted Experience Feedback Solution's Alternatives