About EVAA
EVAA is a customer satisfaction survey application for collecting real-time customer opinions. It supports creating surveys on a web platform and deploying them via mobile apps (iOS/Android), web URL, or QR code.
EVAA is a customer satisfaction survey platform designed for businesses to gather real-time feedback. It allows users to create surveys on a web platform and deploy them across multiple channels, including dedicated iOS and Android apps, web links, and QR codes. A key feature is the ability to receive instant alerts for negative feedback, enabling immediate service recovery. The platform also offers a physical kiosk option for in-person data collection. Pricing is available in monthly and annual subscription tiers, with a 14-day free trial offered. The service is available in English and Spanish and provides native mobile apps for both survey-taking (EVAA Survey) and management/reporting (EVAA Manager). The vendor, Northware, is based in Mexico.
Pros & Cons
- Offers multiple channels for survey distribution, including native mobile apps, web, and QR codes.
- Provides real-time alerts for instant feedback monitoring and service recovery.
- Supports offline survey collection via its mobile app.
- Includes a 14-day free trial to test the platform's capabilities.
- Offers a physical kiosk solution for on-premise feedback.
- The primary subscription plans appear to be limited to a single survey user, which may be restrictive for teams.
- Integrations with other business systems are not mentioned on the website.
- The company is based in Mexico, and support may be primarily focused on that region.
Features
Key features
Conduct surveys through the EVAA Survey App (Android and iOS), web URL, email, WhatsApp, social media, or QR code.
Receive instant alerts on mobile devices and access real-time reports and analytics through a web application or the EVAA Manager app.
A web-based editor allows for creating surveys with 12 different question types, conditional logic, and custom branding.
Offers a physical kiosk solution with a tablet and stand for on-site feedback collection.
The EVAA Survey app can conduct surveys without an internet connection, syncing data later.
Additional features
Add users and configure permissions for accessing survey data and features.
Add a company logo to surveys for a branded experience.
Export survey data and reports in formats like Excel and PDF.
Create and deploy surveys in multiple languages.
An optional contact form can be activated to build a customer database.
Integrate with WhatsApp to send rewards and incentives to survey participants.
Secure surveys by requiring a code to exit the survey app, preventing tampering in kiosk mode.
Pricing
Monthly plans
- 1 Survey User
- Unlimited Questions
- Unlimited Surveys
- Unlimited Responses
- Add your Logo
- Survey in Mobile APP
- Web Survey and QR Code
- Instant Alerts
Annual plans
- 1 Survey User
- Unlimited Questions
- Unlimited Surveys
- Unlimited Responses
- Add your Logo
- Survey in Mobile APP
- Web Survey and QR Code
- Instant Alerts
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to EVAA
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
MyTruedote
MyTruedote is a web development platform from Truedote that facilitates the creation of dynamic websites.…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About EVAA
EVAA is a customer satisfaction survey application for collecting real-time customer opinions. It supports creating surveys on a web platform and deploying them via mobile apps (iOS/Android), web URL, or QR code.
EVAA Details
EVAA's In-App Market Place
Does EVAA have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
12
Mini Apps
1. Customizable Themes: Allows users to customize the appearance of their surveys with different themes
colors
and fonts.
2. Advanced Reporting: Provides advanced analytics and reporting tools to analyze survey responses and generate detailed reports.
3. Integration with CRM Software: Enables seamless integration with CRM software to automatically sync survey responses and data with customer records.
4. Branching Logic: Allows users to create complex survey paths with branching logic based on participant responses.
5. Email Notifications: Sends email notifications to users when a new survey response is submitted.
6. Multi-Language Support: Enables users to create surveys in multiple languages to cater to a global audience.
7. Survey Templates: Offers a library of pre-designed survey templates for users to choose from and customize for their specific needs.
8. Question Randomization: Randomizes the order of survey questions to reduce bias and increase response reliability.
9. Response Validation: Allows users to set validation rules for survey responses to ensure data accuracy.
10. Mobile Optimization: Ensures that surveys are optimized for mobile devices for a better user experience.
Pricing Options
Plans
Monthly plans
- 1 Survey User
- Unlimited Questions
- Unlimited Surveys
- Unlimited Responses
- Add your Logo
- Survey in Mobile APP
- Web Survey and QR Code
- Instant Alerts
Annual plans
- 1 Survey User
- Unlimited Questions
- Unlimited Surveys
- Unlimited Responses
- Add your Logo
- Survey in Mobile APP
- Web Survey and QR Code
- Instant Alerts
Accepted Payment Currencies
USD, MXN
Pros & Cons
- Offers multiple channels for survey distribution, including native mobile apps, web, and QR codes.
- Provides real-time alerts for instant feedback monitoring and service recovery.
- Supports offline survey collection via its mobile app.
- Includes a 14-day free trial to test the platform's capabilities.
- Offers a physical kiosk solution for on-premise feedback.
- The primary subscription plans appear to be limited to a single survey user, which may be restrictive for teams.
- Integrations with other business systems are not mentioned on the website.
- The company is based in Mexico, and support may be primarily focused on that region.
EVAA's Support Options
Email Address
info@evaa.mxContact
+52 (81) 1171 5520EVAA's Alternatives
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
MyTruedote
MyTruedote is a web development platform from Truedote that facilitates the creation of dynamic websites.…
