Evam logo

Evam

by Evam · Since 2015
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorEvam
Year launched2015
StatusActive
LocationEvam SEMEA Atatürk Mahallesi, Ertuğrul Gazi Sk., Metropol İstanbul Sitesi A2 Blok D:13 , Istanbul, Istanbul 34758, TR
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Evam

Evam is a marketing technology platform from Evam that helps create real-time marketing campaigns, personalized customer journeys, and contextual customer experiences across all channels that fuel customer loyalty. It combines customer journey orchestration, real-time customer engagement, and hyper-personalization so businesses can effectively connect, engage, and convert their audience. Evam's AI-powered improvement further improves its capability to tailor marketing strategies based on real-time data. The platform allows businesses to respond to customer behaviors and preferences instantly, ensuring maximum engagement and satisfaction. Key capabilities: customer journey orchestration real-time customer engagement hyper-personalization AI-powered improvement multi-channel support Best for: marketing teams that need to drive customer engagement and build loyalty through personalized campaigns.

EVAM by EVAM, a robust marketing automation software designed to revolutionize how businesses manage their marketing strategies. EVAM is crafted to cater to a variety of sectors, including telecommunications, financial services, banking, insurance, airlines, retail & loyalty, manufacturing, and production. Its primary purpose is to streamline marketing processes, automate routine tasks, and provide comprehensive analytics to optimize marketing campaigns. Key features include real-time customer interaction management, personalized marketing capabilities, and advanced data analytics. When it comes to user interface and ease of use, EVAM shines with its clean, intuitive design. The interface is user-friendly, ensuring that even those with limited technical expertise can navigate the software with ease. The dashboard is well-organized, providing quick access to essential tools and metrics. Unique design elements, such as drag-and-drop functionality for campaign creation and customizable widgets, enhance the overall user experience. Navigation is seamless, allowing users to switch between different modules without any hassle. In terms of functionality, EVAM is packed with features that set it apart from its competitors.

Pros & Cons

What users like
  • +Dedicated Support Team: Users appreciate the responsiveness and capability of the support team in addressing unique requests.
  • +Ease of Implementation: The software is noted for being easy to implement, with users able to set up CRM scenarios quickly.
  • +User-Friendly: Generally considered intuitive and straightforward, making it accessible for teams.
  • +Comprehensive Features: Offers robust capabilities for creating customer journeys, designing campaigns, and tracking workflows.
  • +Scalability: Suitable for organizations of varying sizes and adaptable to different needs.
What users flag
  • Bugs in Software: Some users have encountered minor bugs that need fixing, although these are often easily resolved.
  • Customer Service Variability: While many reviews praise customer service, one review noted it could be lacking at times.
  • Time for Full Implementation: The modular nature of the product can lead to longer implementation times for some users.

Features

Key features

Real-time & Cross-Channel Customer Experiences
Delivers personalized experiences across all touchpoints in real-time.
Hyper-Personalization
Creates highly targeted and relevant experiences for each customer.
Omnichannel Marketing
Reaches customers through all channels, including online and offline.
Event-Based Marketing
Triggers actions based on customer behavior and events.
Predictive Analytics
Uses AI to predict customer needs and suggest the next best offer.
Data-Driven Marketing
Makes decisions based on customer data to improve campaign performance.
Real-time Decision Making
Takes action on data as soon as it's generated.
Increased Conversion Rates & Revenue
Drives sales and customer loyalty.

Additional features

• Data Collection
Collects customer data across all channels, including legacy systems.
• Real-time Data Processing
Processes customer data in real-time for immediate action.
• Customer Behavior Analysis
Analyzes customer behavior to understand their needs and preferences.
• Customer Journey Design
Creates personalized customer journeys with targeted messaging.
• AI-powered Predictive Modeling
Uses AI to predict customer behavior and recommend next best offers.
• Real-time Marketing Automation
Triggers automated actions based on customer behavior in real-time.
• Customer Journey Visualization & Monitoring
Analyzes customer interactions and optimizes campaigns.
• Low-code Development
Enables non-technical users to build marketing campaigns.
• Scalability
Suitable for businesses of all sizes.
• Security & Compliance
Ensures data security and compliance with regulations.
• Reporting & Analytics
Provides insights into campaign performance.
Open API
Integrates with other marketing and business systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇨🇭CHF🇭🇰HKD

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