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About eWards

EWards is a rewards management software from Arjava Group that provides a comprehensive solution for loyalty programs. It includes features such as customizable reward structures, real-time reporting, and customer engagement tools so organizations can effectively manage and track their loyalty initiatives. eWards supports multiple reward types and integrates with existing customer relationship management systems, allowing businesses to use their current data for more effective marketing strategies. This software is designed for companies of all sizes looking to improve customer loyalty and retention through structured rewards programs. Key capabilities: rewards tracking customer segmentation data analytics integration with CRM customizable reports Best for: businesses that need to implement or upgrade their loyalty programs.

eWards Details

Vendor
Arjava Group
Year Launched
2015
Location
1, Shakespeare Sarani, 6C, 6th Floor, Theatre AC Market, Kolkata- 700071 West Bengal, India.
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Russian, Dutch, Korean
Users
Business owners, Customer experience managers, Marketing managers, Data analysts, Loyalty program managers, POS managers, CRM specialists, Operations managers, Omnichannel strategists, Digital transformation consultants
Industries Served
Food and Beverage, Salon, Spa, Retail, Gym, Hospitality, Wellness, Logistics, Payment Solutions, Omnichannel Commerce
Tags
CRM, Customer Data Platform, eWards

eWards's In-App Market Place

Does eWards have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), KRW (₩), SGD (S$), CHF (Fr.), HKD (HK$), SEK (kr), NZD (NZ$)

Pros & Cons

  • All-in-One CX: Manages customer interactions across various channels from a single, cloud-based system.
  • Boosts Loyalty: Designed to personalize experiences and drive brand loyalty, leading to increased revenue.
  • Strong Integrations: Extensive partnerships with POS, payment, and logistics providers ensures seamless data flow.
  • Industry-Specific: Caters to a variety of service-based businesses like F&B, retail, and gyms.
  • Vague Features: Lacks specific details on some key functionalities on the landing page.
  • Dated Information: The 2021 copyright might suggest the website isn't regularly updated.
  • No Pricing: Pricing information is not publicly available, requiring direct contact.

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