eWORDofMOUTH logo

eWORDofMOUTH

by eWORDofMOUTH · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendoreWORDofMOUTH
Year launched2008
StatusActive
LocationRancho Mirage, CA 92270, US
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About eWORDofMOUTH

EWORDofMOUTH is a marketing software from eWORDofMOUTH that focuses on word-of-mouth marketing strategies. It provides features such as campaign management, referral tracking, and customer engagement tools so businesses can effectively use their existing customer base for growth. The platform allows users to create and manage referral programs, track the performance of their campaigns, and engage with customers directly. It is designed to help organizations increase brand awareness and customer acquisition through authentic customer referrals. Key capabilities: campaign management referral tracking customer engagement analytics performance reporting Best for: businesses looking to implement word-of-mouth marketing strategies to drive customer acquisition and brand loyalty.

eWORDofMOUTH is a niche but highly focused digital marketing platform designed to meet the needs of businesses that rely heavily on customer loyalty, referrals, and repeat visits—most notably in the restaurant, food service, and retail industries. What sets eWORDofMOUTH apart from traditional email marketing platforms is its integrated approach to cardless loyalty, one-time-use coupons, referral incentives, and automated rewards programs, all of which can be executed without requiring users to download apps or carry physical cards. Instead, customers interact through mobile links, emails, or SMS, making the system frictionless and easy to adopt, particularly in fast-paced retail and hospitality environments. The platform also includes tools for email and SMS marketing, drip campaigns, A/B testing, audience segmentation, and behavior tracking, all geared toward increasing customer engagement and retention. Its deep integration with POS systems like Revention and HungerRush is a major advantage for restaurants, allowing marketing efforts to sync directly with sales data, customer visits, and purchase behaviors—something most generic email platforms don’t offer.

Pros & Cons

What users like
  • +All-in-one platform for loyalty, referral, and multi-channel communication.
  • +POS and mobile integrations make it ideal for multi-location businesses.
  • +Helps win back lost customers through intelligent engagement tracking.
  • +Real-time analytics provide insight into redemption and campaign effectiveness.
  • +Fully cardless—no physical loyalty cards needed.
What users flag
  • Primarily optimized for food service, hospitality, and retail—less suited for other industries.
  • No publicly listed pricing; requires contacting the vendor.
  • Interface and user experience details are limited in publicly available resources.
  • Feature depth (e.g. A/B testing or advanced segmentation) unclear without demo access.
  • Documentation and support availability may vary depending on business size.

Features

Key features

Loyalty & Referral Automation
Cardless loyalty and referral system that rewards customers with trackable, one-time use coupons.
Multi-Channel Messaging
Supports campaigns via email, SMS/text, and voice to drive engagement and retention.
POS & Mobile Integration
Works with point-of-sale and mobile ordering systems, ideal for chains and retail locations.
Customer Segmentation
Allows targeting based on behaviors, visit frequency, demographics, and purchase history.
Performance & ROI Tracking
Tracks redemptions, campaign impact, engagement metrics, and customer recovery outcomes.

Additional features

Web-Based SaaS Platform
Fully cloud-based system for managing marketing automation and loyalty from anywhere.
Trigger-Based Campaigns
Automate messages based on time, behavior (e.g. lapsed visits), or customer actions.
Custom Templates & Personalization
Create reusable message templates and personalize content dynamically.
Redemption Monitoring
Tracks coupon usage and rewards per customer, reducing fraud and improving analytics.
Integrates with F&B and Retail Systems
Tailored especially for restaurants, chains, and service-based industries with transactional data.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
39
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇮🇳INR🇨🇳CNY🇷🇺RUB🇭🇰HKD🇳🇿NZD🇸🇪SEK🇲🇽MXN🇿🇦ZAR🇧🇷BRL🇳🇴NOK🇰🇷KRW🇹🇷TRY🇦🇪AED🇸🇦SAR🇩🇰DKK🇲🇾MYR🇮🇩IDR🇹🇭THB🇵🇭PHP🇵🇱PLN🇭🇺HUF🇨🇿CZK🇮🇱ILS🇨🇱CLP🇦🇷ARS🇨🇴COP🇹🇼TWD🇻🇳VND🇪🇬EGP🇵🇰PKR🇺🇦UAH

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