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Experience2Go

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About Experience2Go

Experience2Go is a shopping platform from IBM that allows users to explore a comprehensive range of software, hardware, and services. It combines product browsing by technologies, business needs, and services, so users can easily find what they need. Experience2Go also provides access to the latest IBM offerings and deals, facilitating informed purchasing decisions. With features that allow for comparison shopping, reviews from other users, and a straightforward search functionality, it helps businesses and individuals locate the right technology solutions. Key capabilities: product browsing comparison shopping access to deals user reviews technology categorization Best for: businesses and individuals that need to find and acquire IBM products efficiently.

Experience2Go Details

Vendor
IBM
Year Launched
Location
590 Madison Avenue, New York, NY 10022, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Manager, Marketing Analyst, Customer Experience Specialist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Journey, Mapping Tools, IBM

Experience2Go's In-App Market Place

Does Experience2Go have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

12

Mini Apps

1. IBM Watson Studio:

This add-on integrates IBM's artificial intelligence capabilities into Experience2Go

allowing users to analyze customer data and gain valuable insights for improving customer journeys.

2. Experience2Go Mobile App:

This add-on creates a mobile version of Experience2Go

making it easier for users to access and update customer journey maps on the go.

3. Data Visualization Tool:

This add-on provides advanced data visualization capabilities within Experience2Go

helping users to better understand and communicate customer journey insights.

4. Collaboration Platform Integration:

This add-on allows users to seamlessly collaborate with team members and stakeholders within Experience2Go

enhancing the efficiency of the customer journey mapping process.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud ($), Cad ($), Chf (chf), Cny (¥), Sek (kr), Nzd ($), Krw (₩), Rub (₽), Hkd ($), Sgd ($), Nok (kr), Try (₺), Mxn ($), Inr (₹), Brl (R$), Zar (r), Idr (rp), Huf (ft), Thb (฿), Ils (₪), Dkk (kr), Pln (zł), Twd (nt$), Gel (gel), Kzt (₸), Kgs (лв), Uah (₴)

Pros & Cons

  • Offers comprehensive visualization tools for mapping customer journeys
  • Provides real-time analytics and insights on customer behavior and preferences
  • Integrates seamlessly with other IBM software solutions for a holistic customer experience strategy
  • Enables collaboration and sharing of customer journey maps within teams
  • Offers customization options to tailor the software to specific business needs and goals
  • Limited customization options for visualizations and templates
  • Steep learning curve for new users due to complex features and tools
  • Lack of integration with popular CRM systems, requiring manual data input and synchronization
  • Expensive pricing plans for smaller businesses and startups
  • Limited customer support and documentation resources available for troubleshooting and training

Experience2Go's Support Options

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