expert CRM

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Software Status:Active

About expert CRM

Expert CRM is a customer relationship management software from Datadec that supports businesses in managing customer interactions and data. It combines features such as finance management, productivity tools, and GST compliance so businesses can operate efficiently. This platform allows users to renew services before the expiry for additional benefits, ensuring continuous access to features. With TallyPrime, users can manage their operations with precision, as it is designed for both speed and accuracy. Key capabilities: finance management GST compliance customer data management productivity tracking service renewal options Best for: small to medium-sized businesses that need to manage customer relationships and financial operations effectively.

expert CRM Details

Vendor

Datadec

Year Launched

Location

Bengaluru, Karnataka, India

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Hindi, Marathi, Gujarati, Kannada, Tamil, Telugu, Malayalam, Bengali, Punjabi, Oriya, Assamese, Nepali, Arabic

Users

Sales Managers, Customer Support Representatives, Marketing Specialists, Account Executives

Industries Served

Healthcare, Education, Finance, Retail, Automotive, Hospitality, Real Estate, Manufacturing, IT Services, Legal

expert CRM's In-App Market Place

Does expert CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Email Marketing Integration: This add-on allows users to integrate their favorite email marketing platform with Tally Solutions' CRM

increasing communication and customer engagement.

Social Media Integration: This add-on enables users to seamlessly connect their social media accounts with Tally Solutions' CRM

providing additional customer insights and improving online presence.

Analytics Dashboard: This add-on offers advanced analytics and reporting features

allowing users to track key performance indicators and make data-driven decisions for their CRM strategy.

Task Management: This add-on helps users organize and prioritize tasks within Tally Solutions' CRM

ensuring that important deadlines and follow-ups are met efficiently.

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), INR (₹), AUD (A$), CAD (C$), SGD (S$), JPY (¥), CNY (¥)

Pros & Cons

Allows for efficient customer relationship management with customizable fields and data entry
Provides detailed reporting and analytics to track sales performance and customer behavior
Offers integration with other business management tools for seamless workflow
Enables automated communication and follow-up with customers through email and SMS
Facilitates collaboration among team members with shared access to customer data

Some users have reported that the user interface is outdated and not very intuitive
Limited customization options for specific industry needs
Integration with third-party apps can be difficult and may require additional fees
Customer support response time can be slow
Steep learning curve for new users, especially those who are not familiar with CRM systems