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Exstream

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Software Status:Active

About Exstream

OpenText Communications (Exstream) is a customer communications management solution from OpenText that focuses on creating personalized, omnichannel communications. It combines features such as document generation, multi-channel delivery, and integration capabilities so organizations can effectively engage with their customers. Exstream supports various deployment options, enabling businesses to tailor and distribute communications according to their needs. Its functionality caters to various industries, allowing for efficient management of customer interactions. Key capabilities: document generation multi-channel delivery integration with existing systems customizable templates analytics for performance tracking Best for: organizations that need to manage and improve customer communications across multiple channels.

Exstream Details

Vendor
OpenText
Year Launched
2004
Location
Ontario 275 Frank Tompa Drive Waterloo,ON N2L 0A1 Canada
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
Brasil, United States, Europe, Middle East and Africa, Deutschland, España, France, Sverige, United Kingdom, Asia–Pacific, Australia, 日本, 한국, 中国, 台灣
Languages
Português, English, Deutsch, Español, Français, Svenska, 日本語, 한국어, 简体中文, 繁體中文
Users
Administrators, Marketing Managers, Customer Service Representatives, Sales Representatives
Industries Served
Automotive, Banking, Chemical, Consumer Goods, Healthcare, Industrial Manufacturing, Insurance, Legal, Life Sciences, Oil & Gas, Public Sector, Retail, Utilities, Follow Us
Tags
Customer Communications Management, Customer Engagement, OpenText, Exstream

Exstream's In-App Market Place

Does Exstream have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

Application Lifecycle Management

AutoPass License Server

Alert Center Content Cache

ArcSight SOAR

ArcSight

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), CHF (CHF), AED (د.إ)

Pros & Cons

  • 1. It is efficient and portable for developing and customizing templates.
  • 2. Developing pages and letters with predefined templates is easy, with simple testing and validation.
  • 3. Component cloning and reuse significantly reduce development effort.
  • 4. The software offers excellent customer support.
  • 1. Licensing can be confusing with a large number of users.
  • 2. Mapping control files for development testing is time-consuming.
  • 3. UI rendering is slow, causing delays when opening components.
  • 4. The software can sometimes feel like it takes a long time to open components.

Exstream's Support Options

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