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Software Status:Active

About Extole

Extole is a customer engagement software platform from Extole that helps businesses build referral, loyalty, influencer, and ambassador programs. It includes features like Customer Engagement, Platform Overview, Flow Builder, and Reward Bank so companies can effectively turn customers into advocates. Designed for various industries including retail, banking, and telecommunications, Extole provides a comprehensive solution for customer-led growth. The platform offers tools to visualize program effectiveness and is developer-friendly, making it suitable for marketing teams looking to engage customers actively. Key capabilities: Customer Engagement Platform Overview Flow Builder Reward Bank Program Visualization Best for: businesses that need to drive customer advocacy and loyalty programs.

Extole Details

Vendor
Extole
Year Launched
2009
Location
548 Market St #39231, San Francisco, CA 94104, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian.
Users
Marketers, E-commerce Managers, Referral Program Managers, Customer Success Managers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Referral

Extole's In-App Market Place

Does Extole have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), KRW (₩), HKD ($), NOK (kr), INR (₹), SGD ($), MXN ($), ZAR (R), TRY (₺), RUB (₽)

Pros & Cons

  • Effectively leverages existing customers to acquire new ones.
  • Encourages advocacy and strengthens relationships with loyal customers.
  • Offers analytics to understand program performance and customer behavior.
  • Designed to handle growth and the complexities of enterprise-level programs.
  • Supports various referral and customer-led growth program types.
  • Enterprise platforms can require significant integration and setup.
  • Referral programs can be susceptible to fraudulent activity if not carefully managed.
  • Program success heavily depends on the engagement of current customers.
  • Providing attractive rewards can be a significant ongoing expense.
  • Requires continuous monitoring and adjustments to remain effective.

Extole's Support Options

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