Yotpo Loyalty & Referrals logo

Yotpo Loyalty & Referrals

by Yotpo · Since 2011
No reviews yet
Active1+ countries
Quick facts
VendorYotpo
Year launched2011
StatusActive
Location180 Madison Ave NY NY 10016
Countries served1+
Languages1
Integrations15+
Free tierNO
Free trialNO
Contact salesYES

About Yotpo Loyalty & Referrals

Yotpo Loyalty & Referrals is an eCommerce marketing platform for creating custom loyalty and referral programs. It enables brands to reward customers for purchases and other actions, build VIP tiers, and turn customers into brand advocates.

Yotpo Loyalty & Referrals is a comprehensive solution for eCommerce brands looking to foster customer retention and drive growth through word-of-mouth marketing. The platform allows businesses to create highly customizable loyalty programs with flexible rewards, points systems, and exclusive VIP tiers. It also features a robust referral marketing component, enabling brands to transform satisfied customers into powerful advocates. Yotpo integrates with major eCommerce platforms and marketing tools, allowing for a cohesive strategy across email, SMS, and on-site experiences. While the platform offers a free plan for its Reviews product, pricing for Loyalty & Referrals is quote-based, requiring contact with their sales team. The platform is designed for scalability, with dedicated support for migration and ongoing strategy, making it suitable for both growing brands and large enterprises.

Pros & Cons

Pros
  • Offers extensive customization for loyalty and referral programs, including VIP tiers and various rewardable actions.
  • Integrates with a wide ecosystem of eCommerce platforms and marketing tools.
  • Provides strategic support and expert guidance for program setup and optimization.
  • Features on-site modules to keep the loyalty program visible throughout the customer journey.
  • Drives customer acquisition through trusted word-of-mouth referrals.
Cons
  • Pricing for loyalty and referral plans is not publicly listed and requires a sales consultation.
  • The full suite of features may be complex for very small businesses or those new to loyalty programs.

Features

Key features

Custom Loyalty Programs

Build tailored loyalty programs with customizable rewards, points, and VIP tiers to increase customer lifetime value.

Referral Programs

Turn loyal customers into an acquisition channel by incentivizing them to refer friends.

Points & Rewards

Reward customers for various actions beyond purchases, such as writing reviews, creating an account, or social follows.

VIP Tiers

Create exclusive VIP tiers to offer personalized experiences and rewards to your most valuable customers.

On-site Experience

Use on-site modules and widgets to make the loyalty program visible throughout the shopper journey.

Additional features

Data-Driven Insights

Analyze program performance with robust analytics to understand ROI and customer behavior.

Seamless Integrations

Connect with a wide range of eCommerce platforms and marketing tools like Shopify, Klaviyo, and Gorgias.

Strategic Guidance

Access expert support for program migration, launch, and ongoing optimization strategy.

No-Code Customization

Design and manage on-site loyalty elements without needing to write code.

Email & SMS Integration

Leverage loyalty data to create targeted and personalized email and SMS marketing campaigns.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
Billing currencies

Available in

All Countries.

Interface languages

English

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