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FacilGo

by FacilGo · Since 2014
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Active1+ countriesCloud
Quick facts
VendorFacilGo
Year launched2014
StatusActive
LocationFacilGo, Inc. 4546 El Camino Real B10-185 Los Altos, California, 94022
Countries served1+
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About FacilGo

FacilGo is a facility management software from FacilGo that supports efficient management of workplace environments. It combines real-time monitoring, space utilization analytics, and maintenance scheduling so organizations can manage their facilities effectively. The platform provides tools for tracking requests, managing resources, and improving space usage. FacilGo is designed to help facility managers simplify operations while providing insights into performance metrics. Users can access a mobile app for convenience and real-time updates. Key capabilities: real-time monitoring space utilization analytics maintenance scheduling resource management performance metrics Best for: facility managers and administrators that need to oversee and improve facility operations.

FacilGo is a robust property management software designed to streamline operations for property operators, suppliers, service providers, maintenance teams, project managers, and procurement professionals. This cloud-based solution combines property maintenance and procurement processes into a single platform, enabling better control and efficiency. It aims to improve workflow efficiency through features such as work order management, inventory tracking, procurement management, and vendor communication tools. With deployment available on cloud-based systems, Android, and iOS devices, FacilGo ensures accessibility and real-time updates for its users. The user interface of FacilGo is thoughtfully designed to cater to property managers and operational teams. It features a clean, organized layout that simplifies navigation through the platform's many functionalities. Its user-friendly design ensures that even individuals with minimal technical expertise can quickly adapt to the software. Tasks such as generating work orders, tracking inventory, or communicating with vendors are easily accessible through intuitive menus and dashboards. While the interface prioritizes functionality over aesthetic appeal, it succeeds in creating a smooth and efficient user experience.

Pros & Cons

What users like
  • +Comprehensive Feature Set: Offers a wide range of features for managing maintenance, renovations, and procurement.
  • +User-Friendly Interface: Easy to learn and navigate, even for users with limited technical expertise.
  • +Strong Customer Support: Provides helpful and responsive customer support.
  • +Improved Efficiency: Streamlines workflows and reduces manual tasks.
  • +Enhanced Resident Experience: Faster response times and improved communication with residents.
What users flag
  • Limited Customization: Some users have reported limitations in customizing the software to specific needs.
  • Steep Learning Curve: While the interface is user-friendly, it may require some initial training to fully utilize all features.

Features

Key features

Maintenance Management
Schedule and route staff, track work order performance, centralize communication within work orders.
Resident Satisfaction
Faster work order resolution, mobile app for residents, increased staff productivity.
Renovation Management
Track and manage renovation projects, track vendor communication, forecast revenue impact, measure actual vs. planned costs.
Procurement Compliance
Link purchasing, services, bidding, and invoices, ensure compliance, reduce supplier search time, set thresholds and use RFP tools, access supplier network.
Scalability
Supports all business sizes, enterprise-grade security, configurable with APIs, integrates with PMS solutions, world-class support.

Additional features

Schedule and Route Staff and Vendors
Optimize scheduling and routing to reduce travel time and improve efficiency.
Centralize Performance Management
Track key performance indicators (KPIs) through customizable dashboards for better decision-making.
Track All Communication
Facilitate communication between staff, suppliers, and residents directly within work orders for improved transparency and collaboration.
Faster Work Order Resolution
Resolve work orders quicker to minimize resident inconvenience and improve satisfaction.
Mobile App for Residents
Empower residents with a mobile app to submit requests, track progress, and stay informed, even offline.
Increased Staff Productivity
Automate routine tasks to free up staff time for higher-value activities.
Track and Manage Renovation Projects
Track all aspects of renovation projects across multiple properties from a central location.
Track Vendor Communication
Maintain a clear record of all communication with vendors within relevant work orders.
Forecast Revenue Impact
Analyze data to predict the potential revenue increase from renovated units compared to standard units.
Measure Actual vs. Planned Costs
Track renovation expenses in real-time and compare them to the budget to ensure project stays on track.
FacilGo Marketplace
Utilize the FacilGo Marketplace to ensure compliance with procurement policies or leverage your preferred procurement process.
Linked Transactions
Eliminate manual errors and streamline workflows by linking purchasing, services, bidding, and invoice transactions.
In-App Purchases
Ensure procurement compliance by purchasing products and services directly within the FacilGo app.
Reduced Supplier Search Time
Save time by leveraging FacilGo's resources to find qualified suppliers.
Competitive Pricing
Set Non-To-Exceed (NTE) thresholds and utilize RFP tools to ensure competitive pricing for materials and services.
FacilGo Marketplace & Supplier Network
Gain access to a network of over 1200+ pre-vetted suppliers for your procurement needs.
Supports All Business Sizes
Whether you manage a few properties or a large portfolio, FacilGo can accommodate your needs.
Enterprise-Grade Security
Rest assured your data is protected with FacilGo's robust security measures, including SOC 2 certification.
Highly Configurable with APIs
FacilGo's APIs allow for high customizability to seamlessly integrate with your existing systems and workflows.
PMS Integration
FacilGo integrates with leading Property Management Systems (PMS) for a centralized view of your operations.
World-Class Support Model
Benefit from FacilGo's dedicated support team to ensure a smooth user experience.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
6
Interface languages
11
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇰🇷KRW🇮🇳INR🇷🇺RUB

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