About Facilitor
Facilitor is a facility management information system (FMIS) software from Facilitor that supports efficient management of services. It combines user group features, job vacancy listings, and direct contact options to help organizations manage their facility and IT services effectively. This cloud-based platform allows users to access critical information anytime, anywhere, improving collaboration and response times. Facilitor also provides insights for improving operational processes and ensuring compliance with regulations. Key capabilities: user group management job vacancy tracking cloud-based access service request handling reporting and analytics Best for: facility managers and IT teams that need to manage services and resources efficiently.
Facilitor is a powerful, highly customizable Integrated Workplace Management System (IWMS) built on a unique modular foundation of over 30 available features. Developed by Facilitor B.V., its key strength is flexibility, allowing mid-size to large enterprises in sectors like finance and government to select and pay for only the components they require, from asset tracking and maintenance to e-procurement. Its standout feature, FacilitorFlex, positions it as an excellent solution for organizations transitioning to hybrid work by offering seamless mobile desk and room booking with real-time occupancy. While the extensive modularity and guaranteed integration (2,500+ connections) are major advantages, the complexity of implementation and reliance on European regional support may require careful consideration for organizations operating outside of Europe.
Pros & Cons
- +Provides robust, modern support
- +Achieves synergy by unifying fragmented facility processes into a single database and platform.
- +It can seamlessly integrate with nearly any existing enterprise system
- +Ensures users only pay for and implement the features they actually need
- −The pricing list is not publicly available and requires quote
- −It has a complex implementation process requiring specialized vendor support.
- −It primarily supports the European markets
Features
Key features
- Modular System (30+ Modules)
- This is the core strength, allowing companies to build a customized system by selecting only the modules needed, eliminating unnecessary complexity and cost.
- Integrated Workplace Management (IWMS/CAFM)
- Provides a single, centralized platform to manage diverse functions like human resources, finance, real estate, and IT within the facility context.
- FacilitorFlex (Hybrid Working)
- A specialized module/app that enables employees to reserve flexible workplaces, meeting rooms, and parking spaces via desktop or mobile app, with real-time occupancy monitoring.
- Asset Management and Maintenance
- Helps in recording, managing, and classifying assets (digital, fixed, IT), automatically linking asset data with service management, maintenance, and fault reporting.
- Extensive Integration Capabilities (2,500+ Connections)
- Designed to link easily with existing third-party applications, including ERP, financial, and HR systems, ensuring data consistency across the enterprise.
Additional features
- Basic
- Contains core data on users, suppliers, real estate, and workplace setup.
- Multilanguage
- Supports the use of the software in multiple languages.
- Security
- Defines access control and specific permissions for users and groups.
- Service Management
- Manages and automates service requests, work orders, and fault reporting for internal customers.
- IT Service Management
- Standardizes and supports IT-related service requests.
- Customer Satisfaction Survey
- Tools to generate feedback and measure facility performance.
- Reservations
- Manages meeting room, car, equipment, and parking space reservations with planning boards and catering options.
- Facilitator Flex
- Mobile app for hot-desking, desk booking, and real-time occupancy tracking.
- Relocations
- Tools to plan, manage, and execute internal office moves and changes.
- Object Management
- Tool for recording, managing, and classifying digital, fixed, or IT assets.
- Multi-year Maintenance Budget (MYMB)
- Planning and budgeting tool for long-term maintenance strategies.
- MYMB Condition Survey
- Module for conducting and documenting asset condition assessments.
- E-procurement
- Centralized management of purchasing with product databases, order management, and configurable approval workflows.
- Invoice Registration
- Manages and tracks incoming invoices related to facility services.
- User-Defined Reporting
- A customizable tool to create management information reports and dashboards.
- Real-time Monitor
- Live dashboards for key facility performance indicators (KPIs).
- Knowledgebase
- Central repository for operational manuals, FAQs, and facility information.
- Visitor Desk (Visitors-Call module)
- Manages visitor registration, badges, and welcome processes.
- Exchange (Outlook) Integration
- Automatically syncs Outlook appointments with Facilitor for room and visitor booking.
- REST API
- Provides an interface for custom integrations with third-party systems.
- XD Crossdomain
- Allows data to be shared across domains.
- SFTP
- Secure file transfer protocol for data exchange with external systems.
- Contract Management
- Tracks and manages facility-related supplier contracts.
- Stock Management
- Inventory control for facility supplies and spare parts.
- Key Management
- Manages and registers the distribution and status of physical keys.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Facilitor
Facilitor is a facility management information system (FMIS) software from Facilitor that supports efficient management of services. It combines user group features, job vacancy listings, and direct contact options to help organizations manage their facility and IT services effectively. This cloud-based platform allows users to access critical information anytime, anywhere, improving collaboration and response times. Facilitor also provides insights for improving operational processes and ensuring compliance with regulations. Key capabilities: user group management job vacancy tracking cloud-based access service request handling reporting and analytics Best for: facility managers and IT teams that need to manage services and resources efficiently.
Facilitor Details
Facilitor's In-App Market Place
Does Facilitor have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€)
Pros & Cons
- Provides robust, modern support
- Achieves synergy by unifying fragmented facility processes into a single database and platform.
- It can seamlessly integrate with nearly any existing enterprise system
- Ensures users only pay for and implement the features they actually need
- The pricing list is not publicly available and requires quote
- It has a complex implementation process requiring specialized vendor support.
- It primarily supports the European markets
Facilitor's Support Options
Email Address
helpdesk@facilitor.nlContact
+31 53 4800 700Documentation
https://facilitor.nl/whitepaper/Facilitor's Alternatives
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