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FaciliWorks

by FaciliWorks · Since 1988
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ActiveAvailable globallyCloud
Quick facts
VendorFaciliWorks
Year launched1988
StatusActive
Location1523 W Whispering Wind Dr, Suite 100, Phoenix, Arizona 85085, US
Countries servedGlobal
Languages12
Integrations1+
Free tier
Free trial
Contact salesYES

About FaciliWorks

FaciliWorks is a maintenance management software from FaciliWorks [designed to help simplify asset maintenance and management]. It provides work order management, asset tracking, and preventive maintenance features so organizations can maintain equipment efficiency and reduce downtime. This software allows users to schedule maintenance tasks, track inventory levels, and generate reports to improve decision-making. FaciliWorks is suitable for a variety of industries, including manufacturing, healthcare, and facilities management. Key capabilities: work order management asset tracking preventive maintenance inventory management reporting Best for: maintenance teams that need an efficient system for managing asset performance and maintenance scheduling.

FaciliWorks is a robust maintenance management platform built to help organizations improve equipment uptime, reduce operational costs, and ensure regulatory compliance. Designed for industries such as manufacturing, healthcare, utilities, and facilities, it centralizes asset data, automates maintenance workflows, and supports both desktop and cloud deployment. The platform enables teams to manage preventive and corrective maintenance, track inventory and spare parts, and monitor asset performance through detailed logs and analytics. FaciliWorks includes work order automation, service request portals, and technician scheduling, helping reduce downtime and improve workforce efficiency. One of its standout features is validation and audit support, which ensures compliance with standards like FDA 21 CFR Part 11, ISO, and GMP. The system also includes calibration tracking, document control, and custom reporting, making it ideal for regulated environments. FaciliWorks supports multi-site operations, allowing organizations to manage assets across locations with centralized control. Its REST API and Power BI connector enable integration with ERP, accounting, and analytics platforms for deeper insights. While FaciliWorks excels in maintenance and compliance, it is not designed for public-facing event management.

Pros & Cons

What users like
  • +FaciliWorks automates preventive and corrective maintenance, improving uptime and reducing costs.
  • +Compliance tools support FDA, ISO, and GMP standards for regulated industries.
  • +Inventory and calibration tracking ensure equipment readiness and accuracy.
  • +Multi-site support enables centralized control across facilities.
  • +REST API and Power BI integration enhance reporting and data connectivity.
  • +Mobile access empowers technicians to work efficiently in the field.
What users flag
  • Tracking time spent by employees is difficult and lacks built‑in ease.
  • Building new filters or custom reports is cumbersome and time‑consuming.
  • Inventory management module lacks some key information needed by users.
  • Scheduling preventive maintenance can be confusing until you learn workflow nuances.
  • Exporting data via API for data warehousing or BI tools is not available.
  • User interface and navigation feel somewhat traditional / dated compared to modern tools.

Features

Key features

Preventive maintenance scheduling – Automates recurring service tasks to reduce downtime and extend asset life.
Work order management and tracking – Assigns, monitors, and closes jobs with real-time status updates.
Asset tracking and performance logging – Monitors equipment usage, history, and condition across locations.
Inventory and spare parts control – Tracks stock levels, reorder points, and part usage.
Service request portal for users – Allows staff to submit and monitor maintenance requests easily.
Technician scheduling and dispatching – Coordinates workforce availability and job assignments efficiently.
Calibration tracking and alerts – Ensures instruments are serviced and compliant with standards.
Validation and audit trail support – Documents actions for regulatory and internal compliance reviews.

Additional features

Document control and SOP management – Stores procedures, manuals, and compliance records securely.
Custom reporting and analytics tools – Generates insights on maintenance trends and asset performance.
Multi-site asset management – Centralizes operations across facilities or geographic regions.
REST API for system integration – Connects with ERP, accounting, and other enterprise platforms.
Power BI connector for advanced analytics – Visualizes performance data with customizable dashboards.
Role-based access control – Secures platform access based on user roles and permissions.
Mobile access for technicians – Enables field updates and inspections from any location.
Corrective maintenance workflow automation – Streamlines reactive service tasks and resolution tracking.
Compliance with FDA, ISO, and GMP standards – Supports regulated industries with validated processes.
Barcode and QR code scanning – Speeds up asset identification and inventory tracking.
Cloud or on-premises deployment options – Offers flexible hosting based on IT policies.
Multilingual interface for global teams – Supports international operations with localized language options.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
12
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD

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