FaciliWorks Essentials CMMS logo

FaciliWorks Essentials CMMS

by CyberMetrics · Since 1988
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCyberMetrics
Year launched1988
StatusActive
LocationHeadquarters 1523 W Whispering Wind Dr, Suite 100, Phoenix, Arizona 85085, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About FaciliWorks Essentials CMMS

FaciliWorks Essentials CMMS is a maintenance management software from CyberMetrics that helps organizations manage their assets and maintenance tasks effectively. It includes features such as work order management, preventive maintenance scheduling, and asset tracking, so users can ensure optimal performance of their equipment. This software supports both mobile and desktop access, providing flexibility for users on-the-go. It is designed to assist organizations in minimizing downtime and managing maintenance costs more efficiently. Key capabilities: work order management preventive maintenance scheduling asset tracking reporting and analytics mobile access Best for: maintenance managers and facility teams that need to simplify their maintenance operations and improve asset reliability.

FaciliWorks Essentials CMMS by CyberMetrics is a robust Computerized Maintenance Management System (CMMS) designed to streamline and optimize maintenance operations for facilities and asset-intensive organizations. The software aims to improve asset uptime and ensure standard compliance, making it a powerful tool for managing assets, calibrations, preventive maintenance, and supplier quality. It is suitable for small to large businesses and has been deployed in over 1800 organizations with more than 12000 facilities worldwide. The user interface of FaciliWorks Essentials is intuitive and user-friendly, featuring a dashboard that allows users to view the status of their assets and operations in real-time. The interface is designed to be easy to navigate, with unique design elements that enhance user experience. The software includes features like inventory management, equipment history tracking, and real-time reporting, which enhance visibility into maintenance activities and asset performance. Mobile accessibility allows maintenance teams to manage tasks and access information on the go, ensuring seamless operations. FaciliWorks Essentials offers a comprehensive set of functionalities that set it apart from its competitors.

Pros & Cons

What users like
  • +1. User-Friendly: Easy to use with an intuitive user interface (UI).
  • +2. Preventative Maintenance (PM) Features: Offers helpful PM notifications and a good asset listing feature.
  • +3. Comprehensive Standard Features: Standard features and reporting are sufficient for most needs (99%).
  • +4. Good Support: Excellent customer support is available.
  • +5. Price-Friendly for Small Operations: Priced affordably, especially for smaller businesses.
  • +6. Well-Engineered: Software is noted to be well-engineered.
What users flag
  • 1. Confusing PM Scheduling: Scheduling preventative maintenance can be complex and require some trial and error.
  • 2. Limited API for Data Warehousing: API is not available for advanced data export and integration with data warehousing platforms like MS Office 365 Power Platform and Power BI.

Features

Key features

1. Preventative Maintenance (PM) Program
Efficiently schedule and manage preventative maintenance tasks to minimize equipment downtime and ensure asset longevity. This helps in proactively maintaining assets rather than just reacting to breakdowns.
2. Corrective Maintenance (CM) Tracking
Systematically track all aspects of corrective maintenance, from initial request to resolution, allowing for efficient management of repairs and detailed record-keeping for future analysis. This ensures that reactive maintenance is well-documented and managed.
3. Interactive Maintenance Job Calendar
Visualize and manage maintenance tasks with an interactive calendar, enabling effective workload balancing among staff and improved scheduling efficiency. This provides a clear overview of maintenance activities and resource allocation.
4. Automated Service Request Process
Streamline the initiation of maintenance requests by automating the process, eliminating time-consuming phone calls and paper-based requests, leading to quicker response times and better organization. This simplifies how users can report issues and request maintenance.
5. Mobile Web App for Field Technicians
Empower field technicians with a streamlined mobile web application, providing them with access to necessary information and functionalities while on the go, improving their efficiency and real-time updates. This extends the software's reach to technicians working outside of the office.
6. Ad-hoc Reporting and Valuable KPIs
Generate convenient and efficient ad-hoc reports and track valuable Key Performance Indicators (KPIs), providing insightful data for informed decision-making and performance monitoring of maintenance operations. This allows for data-driven improvements to maintenance strategies.

Additional features

1. Corrective Maintenance (CM) Tracking
Tracks and manages all aspects of corrective maintenance workflows, from initiation to completion.
2. Preventative Maintenance (PM) Program
Enables the creation and management of preventative maintenance schedules and tasks to keep assets in optimal condition.
3. Interactive Maintenance Job Calendar
Provides a visual, interactive calendar for scheduling and managing maintenance tasks and workload distribution.
4. Automated Service Request Process
Automates the submission and management of service requests, reducing manual effort and improving response times.
5. Asset Tracking
Allows users to maintain detailed records and track the history and current status of all assets within their facility.
6. Detailed Records for Assets
Stores comprehensive information about each asset, including specifications, history, and location.
7. Detailed Records for Tasks
Maintains thorough records of all maintenance tasks, including procedures and associated assets.
8. Detailed Records for Test Point Checklists
Allows for the creation and storage of test point checklists for standardized maintenance procedures.
9. Detailed Records for Calibration Measurements
Records calibration measurements for equipment requiring precise settings, ensuring accuracy and compliance.
10. Detailed Records for Suppliers
Keeps a database of supplier information for parts and services, streamlining procurement processes.
11. Detailed Records for Personnel
Maintains records of maintenance personnel, including their roles, skills, and work history.
12. Detailed Records for Parts
Tracks inventory of maintenance parts, including quantities, locations, and reorder points.
13. Detailed Records for Preventative Maintenance (PM)
Stores detailed information about planned preventative maintenance schedules and completed PM tasks.
14. Detailed Records for Service Requests
Keeps a log of all service requests, including their status, priority, and resolution details.
15. Detailed Records for Corrective Maintenance (CM)
Maintains detailed logs of all corrective maintenance actions performed, including findings, repairs, and parts used.
16. Dashboard Monitoring for CMs
Provides a dashboard view to monitor the status and progress of all corrective maintenance tasks.
17. Dashboard Monitoring for PMs
Offers a dashboard overview to track the schedules and completion rates of preventative maintenance activities.
18. Dashboard Monitoring for Maintenance Inventory
Displays real-time status of maintenance inventory levels, helping to manage stock and prevent shortages.
19. Ad-hoc Reporting
Enables users to generate customized reports on various aspects of maintenance operations as needed.
20. Valuable KPIs
Tracks and presents Key Performance Indicators relevant to maintenance management for performance analysis.
21. Hyperlink Attachment
Allows users to attach hyperlinks to records, providing quick access to related online resources.
22. External Document Attachment
Supports attaching external documents to records, such as manuals or warranties, for comprehensive information storage.
23. Streamlined Mobile Web App for Field Technicians
Offers a user-friendly mobile application accessible via web browser, optimized for technicians working in the field.
24. Microsoft Power BI Connector Integration Tool
Integrates with Microsoft Power BI for advanced data analysis and visualization of maintenance data.
25. OAuth2 Single Sign-on Support
Provides secure single sign-on capabilities using OAuth2 protocol for user authentication.
26. Hosted Deployment Option
Offers the software as a hosted solution, where the software and data are stored on the vendor's servers.
27. On-premise Deployment Option
Provides the option to deploy the software on the user's own servers and infrastructure.
28. Subscription Licensing
Offers a subscription-based licensing model, typically with recurring fees for software access and updates.
29. Perpetual Licensing
Provides a perpetual license option, allowing users to purchase the software for a one-time fee and use it indefinitely (though updates might require additional costs).
30. Concurrent User Licensing
Utilizes concurrent user licensing, allowing a certain number of users to access the software at the same time, rather than per named user.
31. Work Order Comments
Enables users to add comments and notes to work orders for better communication and context.
32. Photo Attachment to Work Orders/Tasks
Allows users to attach photos to work orders or tasks, providing visual context and documentation.
33. Cascading Data Feature
Features a cascading data structure to quickly navigate and update related records, improving data management efficiency.

Pricing

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Countries & Languages

Global
Countries served
1
Interface languages
9
Billing currencies

Interface languages

English

Billing currencies

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