About FanFood
FanFood is a complete POS and mobile ordering solution from FanFood for sports concessions, stadiums, and food service operations. It combines mobile ordering, point-of-sale functionality, and real-time inventory management so venues can manage orders efficiently. The platform supports contactless payments and offers detailed reporting features to help operators gain insights into sales performance. FanFood allows customers to place orders from their mobile devices, reducing wait times and improving the overall customer use. Key capabilities: mobile ordering point-of-sale integration inventory management real-time reporting contactless payments Best for: sports venues and food service operators that need an efficient ordering and payment solution.
FanFood is a modern cloud-based concession management and mobile ordering platform built to transform how K-12 schools and live-event venues handle food service. It focuses on eliminating long lines, increasing revenue, and creating a smoother fan experience through a fast, app-free web ordering system and an integrated POS. Because many school concessions rely on volunteers, its interface is intentionally simple, allowing parents and staff to navigate ordering, payments, and fulfillment with almost no training. Fans can order from their seats or pre-order for pickup, and operators benefit from real-time syncing across all devices, quick POS transactions, and features like QR code menus that speed up service dramatically. The system’s performance metrics—such as three-second average transaction times and a 99.9% success rate—make it well suited for events where peak demand happens in short bursts. FanFood also stands out for offering school-specific tools like district-approved payment processing, built-in fundraising options, and an ordering flow tailored to parents. Its smart inventory system provides low-stock alerts and basic predictive insights, helping prevent popular items from running out during games while also reducing waste.
Pros & Cons
- +The app makes ordering easy and allows payment by credit card.
- +The service is fast, efficient, and friendly, with strong recommendations from users.
- +The app provides convenience by enabling customers to order or preorder online instead of standing in line.
- −The app does not update when the concession stand runs out of food, causing inaccurate availability.
- −Experienced frequent internet trouble during football games.
- −The app was often down during events, making it difficult for band students to get meals in time.
Features
Key features
- Mobile & Web Ordering (Order from seats)
- Allows patrons to order food ahead of time on their phones directly from their seats, eliminating wait times.
- Dedicated K-12 Focus & Payment Processing
- Features parent-friendly mobile ordering and school district-approved secure payment processing.
- Smart Inventory Control
- Provides intelligent management with auto low-stock alerts, predictive ordering, and waste reduction tools.
- Advanced Reporting & Analytics
- Tracks real-time sales, identifies top-selling items, and offers revenue optimization insights via a dashboard.
- Integrated Point of Sale (POS) System
- Offers a walk-up POS option alongside mobile ordering to streamline all concession sales methods.
- Fundraising Capabilities
- Includes features that support and enhance the fundraising efforts of the school or sports program.
Additional features
- Mobile & Web Ordering
- Works on any device, allowing patrons to order ahead from their seats for pickup or delivery.
- Integrated Point of Sale (POS) System
- Offers a walk-up POS option alongside mobile ordering to streamline all concession sales methods.
- Advanced Reporting & Analytics
- Tracks real-time sales, inventory insights, and provides data for revenue optimization decisions.
- Real-time Sales Tracking
- Provides managers with instantaneous data on what is selling and when it is selling.
- Smart Inventory Control
- Provides intelligent management with auto low-stock alerts, predictive ordering, and waste reduction tools.
- Automated Inventory Alerts
- Automatically notifies staff when popular items are running low to prevent stockouts.
- Secure Payments
- Accepts major credit cards, Apple Pay, and Google Pay securely for all transactions.
- School District Approved Payment Processing
- Ensures compliance and ease of transaction for educational institutions.
- Team Management
- Allows for multiple staff accounts and provides specific permissions for different users, like volunteers.
- Easy to use system for volunteers
- The system is purposefully designed for quick adoption by non-professional, temporary staff.
- Exportable Reports
- Allows users to download sales and operational data for external analysis or record-keeping.
- Fundraising Capabilities
- Includes features that support and enhance the fundraising efforts of the school or sports program.
- Multi-venue management
- Supports the oversight and management of multiple separate venues or facilities from a single platform.
- Concession location mapping
- Provides mapping features to guide patrons to pickup locations within large facilities.
- Catering and Pre Order System
- Supports advance ordering capabilities for groups, suites, or specific events.
- Express Pickup and Delivery
- Offers options for fast order fulfillment including cabana delivery and quick concession stand pickup.
- QR Code Ordering
- Utilizes QR codes for quick, seamless ordering, often used for seat or cabana delivery.
- Order Management
- Provides tools for organizing, tracking, and managing the fulfillment of all incoming orders.
- Reporting and Tip Management
- Includes features to track tips received and provides comprehensive tip reporting.
- Facility-wide analytics
- Offers broad data analysis across the entire facility or multi-sport complex.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About FanFood
FanFood is a complete POS and mobile ordering solution from FanFood for sports concessions, stadiums, and food service operations. It combines mobile ordering, point-of-sale functionality, and real-time inventory management so venues can manage orders efficiently. The platform supports contactless payments and offers detailed reporting features to help operators gain insights into sales performance. FanFood allows customers to place orders from their mobile devices, reducing wait times and improving the overall customer use. Key capabilities: mobile ordering point-of-sale integration inventory management real-time reporting contactless payments Best for: sports venues and food service operators that need an efficient ordering and payment solution.
FanFood Details
FanFood's In-App Market Place
Does FanFood have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
11
Mini Apps
Loyalty Program: A mini-app that allows businesses to create and manage customer loyalty programs
offering rewards such as discounts or free items for repeat purchases.
Online Ordering: A plugin that enables businesses to accept online orders for delivery or pickup through their website or mobile app
helping to streamline the ordering process and reach a wider customer base.
Point of Sale Integration: A mini-app that integrates with the business's point of sale system
allowing for seamless transactions and accurate tracking of sales data.
Feedback & Reviews: A plugin that enables customers to leave feedback and reviews for the business
helping to improve customer satisfaction and reputation management.
Inventory Management: A mini-app that helps businesses keep track of their inventory levels
manage stock
and generate reports on product availability.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$)
Pros & Cons
- The app makes ordering easy and allows payment by credit card.
- The service is fast, efficient, and friendly, with strong recommendations from users.
- The app provides convenience by enabling customers to order or preorder online instead of standing in line.
- The app does not update when the concession stand runs out of food, causing inaccurate availability.
- Experienced frequent internet trouble during football games.
- The app was often down during events, making it difficult for band students to get meals in time.
FanFood's Support Options
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