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About FANVOICE

FANVOICE is a feedback collection and analysis software/platform from FANVOICE that helps engage customers to drive decision-making and advancement. It combines a platform for insightful data collection, client case studies, and expert resources so organizations can better understand their customer needs. FANVOICE offers rapid analysis capabilities, allowing businesses to quickly adapt and respond to insights obtained through customer feedback. The software supports a variety of applications, making it suitable for different market segments. Key capabilities: data collection customer case studies expert support rapid analysis versatile applications Best for: businesses and organizations that need to engage customers for informed decision-making and advancement.

FANVOICE Details

Vendor
FANVOICE
Year Launched
2014
Location
27 rue des Renaudes, Paris, France +33 9 72 48 72 22
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
French
Languages
English, Spanish, French, Italian, German, Portuguese, Dutch, Russian, Arabic
Users
Customer Experience Managers, Marketing Managers, Social Media Managers, Brand Managers, Business Owners
Industries Served
Retail, Entertainment, Sports, Hospitality, Technology, Fashion
Tags
Customer Loyalty

FANVOICE's In-App Market Place

Does FANVOICE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AED (د.إ), AUD ($), BRL (R$), CAD ($), CHF (CHF), CNY (¥), EUR (€), GBP (£), INR (₹), JPY (¥), KRW (₩), MXN ($), NOK (kr), NZD ($), PLN (zł), RUB (₽), SEK (kr), SGD ($), USD ($)

Pros & Cons

  • 99% of clients report that the platform significantly improves their understanding of customer expectations.
  • 89% of clients utilize the platform to gather new ideas for products and services.
  • 71% of clients state that the platform helps better sensitize internal teams to customer needs.
  • 67% of clients report saving time in launching new offers to the market due to the platform.
  • The platform helps companies leverage quality insights to differentiate themselves from competitors, build lasting customer relationships, and increase their return on investment.
  • The provided promotional text does not mention any drawbacks or limitations of the software.

FANVOICE's Support Options

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