About FastTrak Auto Shop Manager

FastTrak Auto Shop Manager is an auto shop management software from Risoria that provides tools for running automotive service businesses efficiently. It combines inventory management, customer relationship management, and repair order tracking so users can manage operations more effectively. The software helps shop owners keep track of parts and supplies, communicate with customers regarding services, and maintain detailed records of repairs and services provided. FastTrak also generates detailed reports to analyze shop performance and identify areas for improvement. Key capabilities: inventory management customer management repair order tracking reporting tools scheduling management Best for: auto shop owners and managers that need to organize and simplify their service operations.

FastTrak Auto Shop Manager Details

Vendor
Risoria
Year Launched
2001
Location
5412 Bolsa Ave. Suite C, Huntington Beach, CA, United States, California
Deployment
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Automotive repair shops, Tire shops, Service advisors and managers, Technicians, Shop owners, Multi-location businesses
Industries Served
Automotive Repair, Tire Repair and Sales, Auto Service and Maintenance, Vehicle Fleet Management, Auto Dealerships (service departments)
Tags
Cloud-based software, Auto repair software, Tire shop management, Automotive service software, Repair order management, Inventory tracking, Customer communication, Auto shop software, Business management software, Scalable software solution, Auto shop automation

FastTrak Auto Shop Manager's In-App Market Place

Does FastTrak Auto Shop Manager have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), ZAR (R)

Pros & Cons

  • User-Friendly Interface: FastTrak offers an intuitive and easy-to-navigate user interface, making it accessible for both experienced and less tech-savvy users.
  • Cloud-Based Solution: Being cloud-native, FastTrak ensures accessibility from anywhere with an internet connection, providing remote access and data security.
  • Scalability: The system can scale from a single-user to multiple locations, making it ideal for both small independent shops and larger operations.
  • Comprehensive Features: FastTrak covers all aspects of auto repair management, including repair orders, inventory tracking, tire shop management, invoicing, and customer communication.
  • Voice Recognition: FastTrak integrates voice recognition technology, streamlining the process of adding repair orders and customer details hands-free.
  • Integration with Third-Party Services: FastTrak integrates with labor guides, vendor systems, and payment processors to further simplify the repair and billing processes.
  • Automated Customer Communication: Features like automated reminders, invoices, and quotes enhance customer service and streamline communication.
  • Reliable Customer Support: FastTrak offers extensive customer support with training materials, tutorials, and a responsive support team.
  • Cloud Dependency: The cloud-based nature means that a stable internet connection is required for the software to function properly, which may be a limitation in areas with unreliable internet access.
  • Learning Curve: While the system is user-friendly, some users may need time to familiarize themselves with all the features and settings, especially in larger operations with more complex workflows.
  • Limited Customization: Some users may find the software less customizable in terms of layout or specific workflows, as the system is designed to cater to general auto repair shop needs.

FastTrak Auto Shop Manager's Support Options

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