About Feedback Company
Feedback Company is a reputation management platform for collecting and analyzing customer and employee feedback.
Feedback Company is a reputation management and feedback collection tool designed for businesses to gain insights into their customer and employee experiences. The platform offers solutions for gathering company reviews, product reviews, customer satisfaction (CX) surveys, and employee experience (EX) feedback. As an official Google Review Partner, it enables Google Seller Ratings, which adds star ratings to Google Ads and Shopping results, potentially increasing click-through rates. The software integrates with major e-commerce platforms like Shopify, WooCommerce, and Magento to streamline the review collection process. While the website mentions pricing starts from €30/month, detailed plans for product reviews require a sales inquiry. Support is available via email and phone. The platform is primarily a web-based service for businesses looking to enhance their online reputation and make data-driven improvements.
Pros & Cons
- Official Google Review Partner, enabling star ratings in Google Ads and Shopping.
- Offers a wide range of feedback collection tools, including company, product, customer, and employee surveys.
- Integrates with popular e-commerce platforms like Shopify, WooCommerce, and Magento.
- Provides review widgets to display customer feedback directly on company websites.
- Supports multiple languages, catering to an international customer base.
- Pricing for product review plans is not publicly listed and requires contacting sales.
- Higher-volume requirements may require a custom quotation.
- Some advanced functionality is optional or package-dependent.
- The platform is more focused on feedback and reputation management than full CRM functionality.
Features
Key features
Collect and display customer feedback to build trust and improve online reputation.
Gather insights on specific products to improve quality and boost sales.
Measure customer experience (CX) to identify trends, needs, and areas for improvement.
Gauge employee satisfaction (EX) and monitor workplace mood to foster a better work environment.
Automatically sends reviews to Google, enabling star ratings in Google Ads and Shopping to increase click-through rates.
Connects with platforms like WordPress, WooCommerce, Shopify, Lightspeed, and Magento to automate review collection.
Display collected reviews on your website to increase credibility and social proof.
Additional features
Capture feedback on specific web pages to identify and implement optimizations.
A specialized solution for gathering feedback in the healthcare sector.
Build your own surveys to ask the most relevant questions for your business.
Provides an API for custom integrations and review widget creation.
An optional quality mark to enhance credibility and show commitment to transparency.
The website is available in multiple languages including English, Dutch, German, and Spanish.
Pricing
Monthly plans
- 450 invitations monthly
- 2 domains/websites
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
- Helpdesk support
Designed for businesses that need straightforward company-review collection and management.
Source: vendor pricing page →- 1000 invitations monthly
- 4 domains/websites
- API GET for custom review widget
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
- Helpdesk support
Pricing is on request. Contact sales.
Source: vendor pricing page →- 2000 invitations monthly
- 6 domains/websites
- NPS & CES question
- API Get for custom review widget
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
Pricing is on request. Contact sales.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Feedback Company
Feedback Company is a reputation management platform for collecting and analyzing customer and employee feedback.
Feedback Company Details
Feedback Company's In-App Market Place
Does Feedback Company have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 450 invitations monthly
- 2 domains/websites
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
- Helpdesk support
Designed for businesses that need straightforward company-review collection and management.
Source: vendor pricing page →- 1000 invitations monthly
- 4 domains/websites
- API GET for custom review widget
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
- Helpdesk support
Pricing is on request. Contact sales.
Source: vendor pricing page →- 2000 invitations monthly
- 6 domains/websites
- NPS & CES question
- API Get for custom review widget
- Quarterly subscription
- Review widgets
- Build your own questionnaire
- Reply to reviews
Pricing is on request. Contact sales.
Source: vendor pricing page →Accepted Payment Currencies
EUR
Pros & Cons
- Official Google Review Partner, enabling star ratings in Google Ads and Shopping.
- Offers a wide range of feedback collection tools, including company, product, customer, and employee surveys.
- Integrates with popular e-commerce platforms like Shopify, WooCommerce, and Magento.
- Provides review widgets to display customer feedback directly on company websites.
- Supports multiple languages, catering to an international customer base.
- Pricing for product review plans is not publicly listed and requires contacting sales.
- Higher-volume requirements may require a custom quotation.
- Some advanced functionality is optional or package-dependent.
- The platform is more focused on feedback and reputation management than full CRM functionality.
Feedback Company's Support Options
Email Address
helpdesk@feedbackcompany.comContact
+31 8 5273 6320Feedback Company's Alternatives
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RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
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