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Software Status:Active

About Feedback INN

Feedback INN is a feedback management software from Control INN that supports the collection and analysis of customer feedback. It provides tools for survey creation, response tracking, and reporting so businesses can understand consumer sentiment and improve their services. Feedback INN allows users to customize surveys to fit specific needs and analyze data in real-time for actionable insights. This enables companies to adjust their strategies based on customer input and improve overall satisfaction. Key capabilities: survey builder response analytics real-time reporting customizable templates multi-channel feedback collection Best for: businesses and organizations that need to capture and evaluate client opinions effectively.

Feedback INN Details

Vendor
Control INN
Year Launched
2016
Location
1720 alcatraz, Berkeley, California 94704, US
Deployment
cloud
Training Options
live online, in person
Countries Served
All Countries
Languages
English, Spanish, Portuguese, Chinese
Users
Manager, Human Resources Director, Team Leader, Customer Service Representative, Feedback Analyst
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer experience, Feedback management, Survey tool, Data analysis, Insight generation, Communication tool.

Feedback INN's In-App Market Place

Does Feedback INN have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), HKD (HK$), NZD (NZ$), KRW (₩), SGD (S$), NOK (kr), MXN (Mex$), INR (₹), RUB (₽), ZAR (R), BRL (R$), TRY (₺)

Pros & Cons

  • Multi-language Support: Available in a wide range of languages, catering to diverse audiences.
  • Offline Capability: Ability to collect feedback without an internet connection is a significant advantage for certain environments.
  • Real-time Analytics: Provides immediate data insights, enabling quick decision-making.
  • Diverse Survey Channels: Offers multiple ways to distribute surveys (QR codes, email, online links, physical kiosks).
  • Automated Communication: Features like auto-reply emails enhance engagement.
  • Limited Public Details: Lack of transparent pricing plans, specific integration details, and a comprehensive features list.
  • Unclear Target Audience: While it's a survey app, the specific typical users (e.g., small business, enterprise) are not clearly defined.
  • No Specific Support Information: Details on customer support channels

Feedback INN's Support Options

Chatbot

Available

Feedback INN's Alternatives