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Software Status:Active

About Feedbackly

Feedbackly is a CX software platform from Feedbackly designed for measuring customer emotions. It combines Product CX Software, Feedbackly Terminal, and Emotional Value Index (EVI®) so businesses can collect insights from both physical and digital touchpoints. This helps organizations analyze data and take action based on real-time results. Feedbackly also provides a comprehensive Knowledge Hub that includes a blog and CX Academy for further education. The platform enables users to understand customer sentiment and improve their overall use. Key capabilities: Product CX Software Feedbackly Terminal Emotional Value Index (EVI®) Knowledge Hub CX Academy Best for: businesses that need to measure and act on customer feedback effectively.

Feedbackly Details

Vendor
Feedbackly
Year Launched
2012
Location
Feedbackly Oy / Vallila Corner, Kuortaneenkatu 2, 00510 Helsinki, Finland
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, Finnish
Users
e-commerce store
Industries Served
all industries
Tags
360 Degree Feedback, Customer Journey Mapping Tools, Customer Experience, Customer Satisfaction, Employee Engagement, Net Promoter Score (NPS), Survey, Feedbackly by Feedbackly

Feedbackly's In-App Market Place

Does Feedbackly have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • 1. User-Friendly Interface: Easy to create and manage surveys.
  • 2. Comprehensive Analytics: Offers robust data visualization and analysis tools.
  • 3. Multilingual Support: Supports multiple languages for global reach.
  • 4. Cost-Effective: Provides good value for the features offered.
  • 5. Flexible Survey Creation: Allows for customization of survey design and logic.
  • 1. Mobile Optimization: Survey display on mobile devices could be improved.
  • 2. Limited Survey Templates: While some templates are available, users may desire a wider selection.

Feedbackly's Support Options

Chatbot

Available

Feedbackly's Alternatives