About FeedbackWhiz
A software suite for Amazon and Walmart sellers. It provides tools to automate email campaigns for reviews, monitor product listings and reviews, and analyze profits to help grow e-commerce businesses.
FeedbackWhiz is a comprehensive software platform designed for e-commerce merchants on Amazon and Walmart marketplaces. It offers a suite of tools to automate and manage key aspects of an online retail business. Core functionalities include email automation for soliciting product reviews and seller feedback, real-time alerts for listing changes and new reviews, and in-depth profit analytics. The platform consolidates order and feedback management into a unified dashboard, helping sellers save time and improve customer service. Pricing is subscription-based with multiple tiers, and a 30-day free trial is available. Support is offered via email, phone, and an online knowledge base. The tool is web-based and accessible from any browser, making it a flexible solution for sellers looking to scale their operations and protect their brand reputation.
Pros & Cons
- Automates email campaigns to generate more product reviews and seller feedback.
- Provides real-time alerts for critical events like negative reviews and listing hijackers.
- Offers detailed profit and loss analytics for data-driven decision making.
- Supports multiple Amazon marketplaces, allowing for centralized management.
- Features a 30-day free trial to test all features before committing.
- Some features, like profit analytics and buyer blacklisting, are noted as available for Amazon only.
- The free trial is limited to the functionality of the Starter plan.
- Dedicated account management is only available on the highest-priced plan.
Features
Key features
Automates product review and seller feedback requests using customizable templates or Amazon's 'Request a Review' button.
Provides real-time notifications for new product reviews, listing changes, buy box losses, and hijackers to protect brand reputation.
Tracks detailed financial data including sales, fees, and ad spend to provide a clear view of product profitability.
Consolidates order data from Amazon and Walmart, allowing sellers to track status, manage review requests, and identify repeat buyers.
Aggregates all seller feedback into a single dashboard for easy monitoring and response.
Additional features
Allows for split testing of email subject lines and content to optimize open rates and review generation.
Generates and downloads detailed CSV reports on feedback, orders, and other business metrics for strategic analysis.
Displays all product listings in one tab with detailed information like revenue and reviews for streamlined analysis.
Enables sellers to blacklist problem buyers to prevent them from receiving future email communications.
Pricing
Monthly plans
- 2,000 Emails/Review Requests per month
- 10 Email Campaigns
- 3 Marketplaces
- Basic Support
- 5,000 Emails/Review Requests per month
- Unlimited Email Campaigns
- 8 Marketplaces
- Basic Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- 15 Marketplaces
- Expedited Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- Unlimited Marketplaces
- Dedicated Account Manager
Annual plans
- 2,000 Emails/Review Requests per month
- 10 Email Campaigns
- 3 Marketplaces
- Basic Support
- 5,000 Emails/Review Requests per month
- Unlimited Email Campaigns
- 8 Marketplaces
- Basic Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- 15 Marketplaces
- Expedited Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- Unlimited Marketplaces
- Dedicated Account Manager
Countries & Languages
Interface languages
Billing currencies
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About FeedbackWhiz
A software suite for Amazon and Walmart sellers. It provides tools to automate email campaigns for reviews, monitor product listings and reviews, and analyze profits to help grow e-commerce businesses.
FeedbackWhiz Details
FeedbackWhiz's In-App Market Place
Does FeedbackWhiz have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 2,000 Emails/Review Requests per month
- 10 Email Campaigns
- 3 Marketplaces
- Basic Support
- 5,000 Emails/Review Requests per month
- Unlimited Email Campaigns
- 8 Marketplaces
- Basic Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- 15 Marketplaces
- Expedited Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- Unlimited Marketplaces
- Dedicated Account Manager
Annual plans
- 2,000 Emails/Review Requests per month
- 10 Email Campaigns
- 3 Marketplaces
- Basic Support
- 5,000 Emails/Review Requests per month
- Unlimited Email Campaigns
- 8 Marketplaces
- Basic Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- 15 Marketplaces
- Expedited Support
- Unlimited Emails/Review Requests
- Unlimited Email Campaigns
- Unlimited Marketplaces
- Dedicated Account Manager
Accepted Payment Currencies
USD
Pros & Cons
- Automates email campaigns to generate more product reviews and seller feedback.
- Provides real-time alerts for critical events like negative reviews and listing hijackers.
- Offers detailed profit and loss analytics for data-driven decision making.
- Supports multiple Amazon marketplaces, allowing for centralized management.
- Features a 30-day free trial to test all features before committing.
- Some features, like profit analytics and buyer blacklisting, are noted as available for Amazon only.
- The free trial is limited to the functionality of the Starter plan.
- Dedicated account management is only available on the highest-priced plan.
FeedbackWhiz's Support Options
Email Address
support@feedbackwhiz.comContact
+1 (408) 724-9521FeedbackWhiz's Alternatives
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