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FeedbacQ

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Software Status:Active

About FeedbacQ

FeedbacQ is a feedback management software from Wiinnova Software Labs that supports organizations in collecting and analyzing feedback. It provides features such as customizable surveys, real-time analytics, and user segmentation so businesses can gain insights into customer opinions and improve their services. The software allows users to create tailored surveys to target specific demographics, analyze feedback trends with built-in analytics tools, and segment responses for detailed insights. With FeedbacQ, organizations can effectively monitor customer satisfaction and make informed decisions based on actual feedback. Key capabilities: customizable surveys real-time analytics user segmentation feedback reporting integration with other tools Best for: organizations that need to manage and analyze customer feedback efficiently.

FeedbacQ Details

Vendor
Wiinnova Software Labs
Year Launched
Location
Vatika Business Centre, Tower B, 14th Floor, Golf Course Road, Sector 54, Gurugram, Haryana 122002, India.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
FeedbacQ in category Customer Satisfaction, Survey by Zonka Feedback is available in English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese.
Users
Business Owners, Customer Service Managers, Market Researchers, Human Resource Managers, Product Managers.
Industries Served
Healthcare, Retail, Hospitality, Education, Finance, Tourism, Transportation, Real Estate, Manufacturing, Technology, Government, Food and Beverage, Automotive
Tags
Customer Satisfaction, Survey, Feedback Management, Data Analysis, Reporting, Customer Experience, Feedback Collection, Customer Insights, Survey Creation, Real-Time Feedback, NPS Surveys

FeedbacQ's In-App Market Place

Does FeedbacQ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Zonka Feedback Rewards: A mini-app that allows businesses to reward customers for providing feedback and completing surveys.

2. Zonka Feedback Analytics: A plugin that provides in-depth analytics and reporting on customer feedback data collected through Zonka Feedback.

3. Zonka Feedback Integrations: An add-on that integrates Zonka Feedback with other software platforms such as CRM systems

email marketing tools

and customer support apps.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), INR (₹)

Pros & Cons

    • Limited customization options for survey designs
    • Steep learning curve for first-time users
    • Limited integrations with other software or platforms
    • Lack of advanced reporting and analytics features
    • Inconsistent customer support response times

    FeedbacQ's Support Options

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