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Feedbox

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Software Status:Active

About Feedbox

Feedbox is a content management software from Feedbox CEM that provides tools for efficient feed management. It combines support for multiple content formats, analytics tracking, and user engagement features so businesses can manage their content feeds effectively. The software enables users to monitor performance metrics, interact with their audience, and simplify content distribution processes. Feedbox is particularly valuable for companies looking to improve their content strategy through data-driven insights. Key capabilities: content aggregation performance analysis user engagement tools multi-format support customizable layouts Best for: content creators and marketers that need to manage and improve digital feeds.

Feedbox Details

Vendor
Feedbox CEM.
Year Launched
2010
Location
Jesús del Monte #41 Oficina 1002, Jesús del Monte, 52764, Méx.
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Spanish
Users
Manager, Customer Service Representative, Marketing Analyst
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality.
Tags
Customer experience, feedback management, survey analysis, sentiment analysis, data analysis, text analytics, customer satisfaction, feedback collection, feedback analytics, real-time feedback

Feedbox's In-App Market Place

Does Feedbox have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (Mex$)

Pros & Cons

  • Specialized for NPS: Strong focus on NPS, a widely recognized customer satisfaction metric.
  • Multi-channel Collection: Versatile in collecting feedback at points of sale and remotely.
  • Actionable Analytics: Transforms raw data into clear, easy-to-understand KPIs for decision-making.
  • Dual Satisfaction Measurement: Unique capability to measure both customer and employee satisfaction.
  • Pricing Not Transparent: No public pricing information, requiring direct contact for quotes.
  • Limited Integration Details: Specific software integrations are not listed, making it difficult to assess ecosystem compatibility.
  • Generic Feature List: A comprehensive, granular list of all features is not publicly available.
  • Language and Currency Ambiguity: Specific supported languages (beyond implied Spanish) and payment currencies are not explicitly stated.
  • No Marketplace Information: Lack of detail on an in-app marketplace for extended functionalities.

Feedbox's Support Options

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