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Feedier

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Software Status:Active

About Feedier

Feedier is a feedback management platform from Feedier that helps organizations collect, analyze, and act on customer feedback. It combines survey creation, data analysis, and user engagement tools so businesses can understand customer experiences effectively. Feedier allows for customizable feedback forms and integrates with various third-party tools to facilitate data collection. Additionally, it provides real-time analytics to track feedback trends and user sentiments. Key capabilities: survey creation data analysis user engagement customizable feedback forms third-party integrations Best for: businesses that need to gather and analyze customer feedback for continuous improvement.

Feedier Details

Vendor
Feedier
Year Launched
2018
Location
Lille, France
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Customer Experience (CX) professionals, Marketing teams, Sales teams, Support teams, Product managers, Data analysts, HR professionals
Industries Served
Logistics, Financial services, Telecom & energy, Public services, Ecommerce & retail
Tags
Customer Experience (CX), Feedback Management, Surveys, Data Analytics, CRM Integration, Business Intelligence (BI), Feedback Automation, Text Analysis, Voice of the Customer (VoC), Customer Insights, Engagement Metrics, GDPR Compliance, API Integration, Workflow Automation

Feedier's In-App Market Place

Does Feedier have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Chf (Fr), Nzd (NZ$), Hkd (HK$), Ils (₪), Sgd (S$), Inr (₹), Try (₺), Twd (NT$), Sek (kr)

Pros & Cons

  • • Ease of use: Many reviewers mentioned how easy it is to create and set up surveys with Feedier.
  • • Engaging surveys: The user interface and animations make surveys more engaging for respondents, potentially leading to higher response rates.
  • • Reward system: The ability to offer rewards for completing surveys can incentivize participation.
  • • Customization: Feedier allows for branding surveys and white-labeling them for a professional look.
  • • Integration: Integrates with other tools like Zapier for increased functionality.
  • • Customer support: Many reviewers praised Feedier's customer support team for being responsive and helpful.
  • • Value for money: Many reviewers felt Feedier offered good value for the price.
  • • Limited design options: Some reviewers wished for more customization options for the look and feel of surveys.
  • • Features: A few reviewers felt the feature set was limited, particularly for more complex surveys.
  • • New software: As a newer software, there can be occasional bugs or limitations.
  • • Learning curve: While generally considered easy to use, a small number of reviewers found an initial learning curve.
  • • Direct website integration: Some reviewers would prefer the ability to directly integrate surveys into their website instead of having users visit a separate link.

Feedier's Support Options

Email Address

sales@feedier.com

Chatbot

Available

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