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Feedier

by Feedier · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorFeedier
Year launched2018
StatusActive
LocationLille, France
Countries servedGlobal
Languages9
Integrations18+
Free tier
Free trial
Contact salesYES

About Feedier

Feedier is a feedback management platform from Feedier that helps organizations collect, analyze, and act on customer feedback. It combines survey creation, data analysis, and user engagement tools so businesses can understand customer experiences effectively. Feedier allows for customizable feedback forms and integrates with various third-party tools to facilitate data collection. Additionally, it provides real-time analytics to track feedback trends and user sentiments. Key capabilities: survey creation data analysis user engagement customizable feedback forms third-party integrations Best for: businesses that need to gather and analyze customer feedback for continuous improvement.

Feedier is a survey software and an advanced feedback management platform designed to streamline the process of collecting, analyzing, and acting on feedback from various stakeholders, including customers, employees, and partners. It offers a comprehensive suite of tools aimed at enhancing the feedback experience and driving actionable insights. One of Feedier’s standout features is its customizable feedback collection mechanism. The platform provides a range of survey types and feedback forms that can be tailored to meet specific needs. Users can create branded surveys with customizable questions, rating scales, and feedback formats, ensuring that the feedback collected is relevant and aligned with organizational goals. This flexibility allows companies to gather detailed and targeted insights that are crucial for making informed decisions. Feedier also emphasizes the importance of user experience in its feedback collection process. The platform’s surveys are designed to be engaging and interactive, incorporating elements like gamification to encourage participation. This approach helps increase response rates and ensures that the feedback collected is both valuable and actionable.

Pros & Cons

What users like
  • +• Ease of use: Many reviewers mentioned how easy it is to create and set up surveys with Feedier.
  • +• Engaging surveys: The user interface and animations make surveys more engaging for respondents, potentially leading to higher response rates.
  • +• Reward system: The ability to offer rewards for completing surveys can incentivize participation.
  • +• Customization: Feedier allows for branding surveys and white-labeling them for a professional look.
  • +• Integration: Integrates with other tools like Zapier for increased functionality.
  • +• Customer support: Many reviewers praised Feedier's customer support team for being responsive and helpful.
  • +• Value for money: Many reviewers felt Feedier offered good value for the price.
What users flag
  • • Limited design options: Some reviewers wished for more customization options for the look and feel of surveys.
  • • Features: A few reviewers felt the feature set was limited, particularly for more complex surveys.
  • • New software: As a newer software, there can be occasional bugs or limitations.
  • • Learning curve: While generally considered easy to use, a small number of reviewers found an initial learning curve.
  • • Direct website integration: Some reviewers would prefer the ability to directly integrate surveys into their website instead of having users visit a separate link.

Features

Key features

• AI-powered text analysis
Automatically analyzes customer feedback to identify trends and insights.
• Data centralization
Collects feedback from various sources into a single platform.
• Actionable insights
Provides actionable recommendations based on customer feedback.
• Integration capabilities
Connects with other business systems for seamless data flow.
• Customizable dashboards
Allows for creating tailored reports and visualizations.

Additional features

• AI-powered text analysis
• Data centralization
• Actionable insights
• Integration capabilities
• Customizable dashboards
• Enterprise surveys
• Built-in connectors
• Dashboards & roles
• Security
• Support
• Free-trial
• Request a demo
• ISO 27001 certified

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇭🇰HKD🇮🇱ILS🇸🇬SGD🇮🇳INR🇹🇷TRY🇹🇼TWD🇸🇪SEK

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