feedTRACK logo

feedTRACK

0(0 reviews)
Software Status:Active

About feedTRACK

FeedTRACK is a customer feedback software from Market Vision that provides insight into customer opinions. It combines real-time analytics, sentiment analysis, and reporting features so businesses can adjust their positioning and outreach effectively. This platform helps organizations understand customer perceptions, identify trends, and make informed decisions based on feedback. With its user-friendly interface, feedTRACK allows for easy tracking of customer sentiments and provides detailed reports to inform marketing strategies. Key capabilities: real-time analytics sentiment analysis customizable reporting user-friendly interface trend identification Best for: businesses seeking to understand customer feedback for improved marketing and outreach strategies.

feedTRACK Details

Vendor
Market Vision
Year Launched
2002
Location
Market Vision s.r.o. Baarova 1405/3a 140 00 Praha 4
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Česky, Slovensky, English, Deutsch
Users
Customer service teams, marketing managers, sales teams, product managers, HR for employee evaluation, and operations managers.
Industries Served
Banking & Finance, Telecommunications, Retail, Insurance, Consumer Electronics, and More.
Tags
Customer Experience, Feedback, NPS, Loyalty, Customer Satisfaction, Employee Evaluation, Lead Generation, Retention, Customer Insights.

feedTRACK's In-App Market Place

Does feedTRACK have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

na

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Real-time feedback enables prompt actions.
  • Highly customizable and scalable.
  • Enhances customer loyalty and reduces churn.
  • Supports multiple languages for global deployment.
  • Proven track record with notable clients like Moneta Money Bank.
  • Implementation requires integration effort.
  • Heavy reliance on consistent customer interaction.
  • Needs staff training for optimal use.
  • May require additional modules for advanced functions.

feedTRACK's Support Options

feedTRACK's Alternatives