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Software Status:Active

About FellaFeeds

FellaFeeds is a customer feedback software from FellaFeeds that helps businesses collect feedback digitally. It provides support for Android devices, iOS devices, SMS surveys, and web surveys so businesses can gather insights from various channels. This platform enables users to create customized feedback apps and surveys in under five minutes, facilitating faster decision-making. The app also includes email marketing features to engage customers effectively. With real-time feedback reports, organizations can analyze responses and take timely action. Key capabilities: Android devices iOS devices Email Marketing SMS Survey Web Survey Best for: businesses that need to gather and analyze customer feedback promptly.

FellaFeeds Details

Vendor
FellaFeeds
Year Launched
2017
Location
FellaFeeds Pvt. Ltd. 705A,7th Floor,Iris Tech Park, Sector 48, gurugram, Haryana 1220001
Deployment
cloud, ios, android
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Customer Service Representatives, Marketing Managers, Business Owners, Sales Representatives
Industries Served
Restaurant and Cafes, Spas and Salons, Hotels, Airports, Hospitals, Retail Shops, Automobile Shops, Banks, Education Institutes, Washroom
Tags
Customer Experience Software, FellaFeeds

FellaFeeds's In-App Market Place

Does FellaFeeds have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), MXN (Mex$), SGD (S$)

Pros & Cons

  • 1. Multi-channel feedback collection allows comprehensive reach to customers.
  • 2. Real-time analytics and alerts enable swift action on customer feedback.
  • 3. Integrated loyalty and referral programs boost customer retention and acquisition.
  • 4. Automated social media and SMS features streamline marketing efforts.
  • 1. The software is described as not user-friendly, indicating a potential learning curve.
  • 2. Ease of use is a recurring concern, suggesting it could be difficult for staff to navigate.
  • 3. A desire for simpler usability implies a need for interface improvements.
  • 4. The system's complexity might hinder quick adoption for new users.

FellaFeeds's Support Options

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