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FIDELITY WEB 2.0

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Software Status:Development

About FIDELITY WEB 2.0

FIDELITY WEB 2.0 is a fidelity system software/platform from Tesis Informatica that supports franchises and chain stores. It combines online subscriptions, service discovery, and fidelity maps so businesses can effectively manage customer loyalty programs. This solution is specifically designed for franchise operations, allowing for easy integration and management of various loyalty initiatives. Additionally, it provides insights into customer engagement through detailed tracking of subscriptions and usage of fidelity cards. Key capabilities: online subscriptions service discovery fidelity maps user management reporting tools Best for: businesses in the franchise and retail sectors that need to implement and manage comprehensive customer loyalty programs.

FIDELITY WEB 2.0 Details

Vendor
Tesis Informatica
Year Launched
1993
Location
Via Rosa Luxemburg 12/14 - Collegno (TO)
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Italian
Users
Retail Customers, Financial Advisors, Branch Managers, Customer Support Representatives.
Industries Served
Finance, Retail, Hospitality, Travel
Tags
Customer Loyalty, Fidelity Web 2.0

FIDELITY WEB 2.0's In-App Market Place

Does FIDELITY WEB 2.0 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), KRW (₩)

Pros & Cons

  • Offers a robust set of features for managing customer loyalty programs.
  • Supports both physical and virtual fidelity cards, catering to diverse customer preferences.
  • Provides online training, helpline, and telematic assistance, ensuring user support.
  • Features like automated deadlines and movements recording without a card enhance efficiency.
  • Offers different license durations, allowing businesses to choose based on their needs and budget.
  • Requires a significant one-time activation fee separate from the recurring license cost.
  • The listed prices are for a single store, implying additional costs for multiple locations.
  • The barcode reader is on loan, not owned, and needs to be redeemed or returned upon renewal.
  • All prices are listed without VAT, meaning the final cost will be higher.

FIDELITY WEB 2.0's Support Options

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