Field Service Trakker logo

Field Service Trakker

by Longwell Technologies, Inc · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorLongwell Technologies, Inc
Year launched2009
StatusActive
LocationTrevor, WI
Countries servedGlobal
Languages5
Integrations
Free tier
Free trial
Contact salesYES

About Field Service Trakker

Field Service Trakker is a field service management software from Longwell Technologies, Inc that supports service scheduling and operations management. It combines scheduling anyone can do, integrated payment processing, and inventory management to help companies increase profits and save office staff time. Field Service Trakker offers GPS tracking features which enable real-time monitoring of service personnel locations, ensuring timely dispatch and improved service delivery. It also allows for easy inventory management, assisting businesses in keeping track of their resources effectively. Key capabilities: scheduling anyone can do integrated payment processing manage inventory GPS tracking increase profits Best for: service-oriented businesses that need efficient field service management solutions.

Field Service Trakker is a comprehensive software solution designed to simplify the complexities of managing field service operations. One of its standout features is its intuitive scheduling system, which allows businesses to schedule appointments in under 90 seconds using just a customer’s name and address. This feature not only saves valuable time but also enhances customer experience by reducing wait times and improving service responsiveness. For businesses that handle high volumes of appointments, this functionality can be a game-changer, allowing staff to focus on other important tasks. In addition to scheduling, Field Service Trakker helps businesses increase profits by streamlining operations and improving service delivery. It eliminates double data entry, enabling bookkeepers to focus on accounts receivable and payable rather than tedious administrative work. This also ensures accurate financial management, reducing errors and improving overall efficiency. Another notable feature is GPS tracking, which provides real-time visibility of field technicians. This ensures accountability, optimizes routing, and allows managers to make data-driven decisions about resource allocation.

Pros & Cons

What users like
  • +Extremely fast scheduling allows appointments to be booked in under 90 seconds, improving customer satisfaction.
  • +GPS tracking enables real-time visibility of field technicians for better resource management.
  • +Streamlined workflow improves overall operational efficiency and reduces administrative burdens.
  • +Helps increase profits by improving service delivery and optimizing field operations.
  • +Easy-to-use interface allows staff of varying technical skills to operate the software effectively.
What users flag
  • May not be suitable for very large enterprises with complex multi-location operations.
  • Limited customization options for scheduling templates may not meet every business need.
  • Dependence on internet connectivity can disrupt scheduling and tracking in low-network areas.
  • Advanced features like reporting and analytics might be basic compared to specialized platforms.
  • GPS tracking may raise privacy concerns for some employees.

Features

Key features

Scheduling Made Easy
Customers can be optimally scheduled in under 90 seconds with just a name and address while still on the phone.
Profit Increase
Helps businesses provide top-notch service while making operations easier for owners and employees.
Office Staff Time Saved
Information integrates with QuickBooks to eliminate double data entry and let bookkeepers manage AR and AP.
GPS Tracking
Allows businesses to know the real-time location of field technicians.

Additional features

Scheduling Made Easy
Schedule customers quickly and efficiently during calls in under 90 seconds.
Increase Profits
Improve customer service while streamlining business operations to maximize revenue.
Save Office Staff Time
Automatic transfer of data to QuickBooks reduces manual entry and saves time.
AR and AP Management
Enables bookkeepers to focus on accounts receivable and payable without manual data entry.
GPS Tracking
Track technicians in real-time to ensure accountability and efficient dispatching.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇳🇿NZD🇭🇰HKD🇸🇪SEK

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