FieldOPS

Additional features

Scheduling and dispatch

Manage work orders, assign technicians, and track job progress with a visual DBoard

Customer management

Maintain contact information, service history, equipment records, and billing accounts

Mobile sync / FieldDesk

Field service mobile app for technicians to access jobs, update status, and capture signatures

Email and texting

Communicate directly with customers, vendors, and staff, including sending invoices and work orders

Job estimates and quoting

Create estimates, track labor and parts, and adjust pricing based on vendor costs

Flat-rate pricing

Apply fixed pricing for services to simplify billing and customer communication

Inventory and purchasing

Track parts and supplies by location, manage stock levels, and monitor costs and potential sales value

Accounting

Manage general ledger, accounts receivable and payable, payments, and integrate with external accounting systems

Preventive maintenance

Automate maintenance schedules and manage service agreements for recurring jobs

Sales and marketing

Generate marketing lists, track leads, and manage customer campaigns

GPS/Mapping and routing

Optimize technician assignments and travel routes based on real-time GPS data

Custom forms and reports

Digitize work orders and checklists, capture signatures, and create custom reports

Data storage flexibility

Deploy on-premise or via cloud depending on business needs