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Fienta

by Fienta · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorFienta
Year launched2014
StatusActive
LocationHobujaama 4, Tallinn, Harjumaa 10151, EE
Countries servedGlobal
Languages24
Integrations7+
Free tier
Free trial
Contact salesYES

About Fienta

Fienta is a ticketing platform from Fienta that provides event organizers with various tools for managing ticket sales and registrations. It offers features such as customizable event pages, real-time ticket sales tracking, and integrated payment processing so users can efficiently manage their events. The platform supports multiple ticket types and allows for easy promotion through social media links. Fienta's user-friendly interface makes it accessible for both event organizers and attendees. Key capabilities: customizable event pages real-time sales tracking integrated payment processing multiple ticket types social media integration Best for: event planners and organizers that need a comprehensive solution for managing events and ticket sales.

Fienta by Fienta is a versatile event booking and ticketing platform designed to simplify the process of managing registrations, ticket sales, and payments for a wide range of events, including conferences, festivals, concerts, and workshops. Its primary purpose is to offer organisers an all-in-one solution for online ticketing, payments, and event promotion. Key features include ticket creation, reserved seating, discount codes, analytics, and seamless online payments. The user interface of Fienta is clean, intuitive, and web-based, making it easy for organisers to navigate even without technical experience. Its dashboard allows users to create events, manage attendees, and track ticket sales in real time. The design focuses on clarity and efficiency, with step-by-step setup options and straightforward navigation that help users configure their events quickly. In terms of functionality, Fienta stands out with its flexibility in handling different ticket types, multi-event management, and support for hybrid or online events. Organisers can sell tickets directly through their website or social media using Fienta’s integration tools. The built-in analytics and reporting tools also provide insights into sales performance, helping organisers make data-driven decisions.

Pros & Cons

What users like
  • +Lists events internationally across different cities and countries, catering to a wide user base.
  • +Provides a dedicated product overview, pricing, and specific tools for event organizers.
  • +Allows users to quickly find events using filters for city, venue, event name, or organiser.
  • +Offers direct support through email and phone with clearly specified weekday operating hours.
  • +Clearly separates information into sections for buying tickets and organizing events.
What users flag
  • Event descriptions in the listings are minimal, only providing the basic time, name, and place.
  • Key features lists for organizers are referenced but not fully detailed in the provided text.
  • Customer support is only available during limited weekday hours, not covering weekends or evenings.
  • The mix of multiple languages (e.g., Estonian, English) may lead to an inconsistent user experience.
  • Information like refund policies or ticket scanning capabilities is not discernible from this text.

Features

Key features

Global Event Ticketing
Lists events across various international cities, demonstrating a wide geographical reach for both organizers and attendees:
Dedicated Organizer Portal
Provides a specific section with tools, product overviews, and pricing information tailored for event managers:
Comprehensive Event Search
Allows users to efficiently find events using multiple search criteria, including event name, organiser, venue, and city:
Transparent Buying Information
Offers clear resources for ticket buyers, including a "How to buy" guide and frequently asked questions:
Direct Customer Support
Provides explicit contact methods (phone and email) and specified operating hours for users seeking assistance:

Additional features

Platform Branding
The main name of the event ticketing and management software:
Organizer Section
A dedicated area for event organizers to manage their listings and tools:
Help and Documentation
Resources available to assist both users and organizers with platform use:
User Log In
Allows existing customers to access their personal accounts:
User Sign Up
Enables new customers to register for an account on the platform:
Event Search Function
Capability to look up various types of events on the platform:
Search Filters (Detail)
Tools to narrow down the event search by event title, organiser name, or venue:
Search Filters (Location)
Capability to filter the event listings based on a specific city:
Ticket Status Indicator
Displays whether tickets are still available (e.g., "Müük lõppenud" / Sale ended):
Event Listing Display
Presents the event's name, date, time, and physical location or venue:
Buying Guide
Provides a section detailing the step-by-step process of purchasing tickets:
Buyer FAQ
Answering common questions raised by customers looking to purchase tickets:
Terms of Use
Making the platform's official rules and conditions publicly available:
Product Overview (Organizers)
A summary describing the key capabilities for event organizers:
Full Features List (Organizers)
A comprehensive list of all functionalities available to event organizers:
Organizer Pricing
Detailed information regarding the cost structure for using the platform to sell tickets:
Organizer FAQ
Answering common questions specifically related to organizing and managing events:
About Us
Information providing background and details about the Fienta company:
Contact Information
Providing the company's email and phone number for communication:
Blog Access
Linking to the company's online publication for news and articles:
Customer Service Availability
Stating the specific weekday hours for online support in the designated timezone:

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
24
Interface languages
9
Billing currencies

Interface languages

EnglishEstonianFinnishRussianLatvianLithuanianSwedishNorwegianDanishGermanFrenchSpanishItalianDutchPortuguesePolishCzechSlovakCroatianSerbianHungarianGreekBulgarianRomanian

Billing currencies

🇪🇺EUR🇺🇸USD🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇭🇰HKD

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