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Firefish

by Firefish Software · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorFirefish Software
Year launched2010
StatusActive
LocationThe Aquarium, Level 1 The Sinclair Building, 18-20 Eagle Street, Glasgow, G4 9XA.
Countries servedGlobal
Languages16
Integrations12+
Free tier
Free trial
Contact sales

About Firefish

Firefish is a recruitment CRM designed for staffing and recruitment agencies that need sales, marketing, and recruitment activity connected in one system. The vendor positions Firefish around measurable agency growth—more placements and higher revenue per recruiter—by unifying workflows from business development through candidate search and engagement. The product page highlights core modules such as search and match, conversations, analytics, job workflows, and AI/automation features to reduce admin overhead. Key capabilities: • Recruitment CRM with unified sales and recruitment data Candidate search and match workflows AI and automation features for recruiters (as marketed) Conversations and engagement tracking Analytics and job workflow management Best for: recruitment agencies that want an end-to-end CRM for placements and pipeline.

Firefish Software is a recruitment CRM designed to accelerate growth for recruitment agencies by putting data at the heart of operations. The platform unifies recruitment teams, enabling them to work from a single source of truth, ensuring data accuracy and enriching the recruitment process. It supports recruitment operations for various roles, including permanent, temporary, contract, and executive search, providing valuable real-time insights that drive more placements and improve recruiter productivity. Firefish also helps agencies optimize their recruitment strategies through data-driven decision-making, resulting in higher revenue per recruiter and reduced operational costs. The user interface of Firefish is intuitive and designed for ease of use, ensuring seamless navigation for recruiters. Real-time dashboards allow recruitment teams to monitor their key performance indicators (KPIs) and generate detailed reports on performance metrics. Candidate engagement is facilitated through built-in communication tools like SMS and email tracking, while the platform’s automation features reduce the administrative burden, enabling recruiters to focus on relationship-building activities that drive more placements. One of the key strengths of Firefish is its ability to provide comprehensive data-driven insights.

Pros & Cons

What users like
  • +Intuitive, modern user interface.
  • +Data-driven insights and real-time analytics.
  • +Comprehensive automation features to reduce admin workload.
  • +High-level security and compliance measures.
  • +Strong customer support and responsive development team.
What users flag
  • May require a learning curve for new users unfamiliar with CRM systems.
  • Customization options may need further exploration based on the agency’s specific needs.

Features

Key features

Data-Driven Insights
Provides real-time data for recruitment teams to drive placements and make informed decisions.
Automation
Reduces administrative burden through AI-powered content, task automation, and data enrichment.
Recruiter Engagement
Enhances recruiter productivity by focusing on relationship-building activities, resulting in higher revenue per recruiter.
Compliance and Security
Ensures compliance with legal standards and secure handling of company and candidate data.
Real-Time Analytics
Offers real-time dashboards for tracking KPIs, industry benchmarking, and recruiter performance.

Additional features

Recruitment CRM
Database searching, candidate matching, and multiposting.
Automation
AI-driven content creation, data automation, and task automation.
Communication Tools
SMS and VOIP, email tracking, and task management.
Compliance
Company and candidate compliance, revenue protection, and database security.
Portals
Candidate portal for data collection and hiring manager portal for collaboration.
Dashboards and Reporting
Real-time insights, recruiter KPIs, and industry benchmarking.
Workflows
Tailored to permanent, temporary, contract, and executive search recruitment.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
16
Interface languages
11
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianDutchPortugueseSwedishNorwegianDanishFinnishPolishRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇷🇺RUB

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