About FireText
FireText is a UK-based bulk SMS and text marketing platform for businesses. It enables sending marketing and transactional messages, two-way communication, campaign scheduling, and performance tracking through analytics and reporting.
FireText is a comprehensive SMS marketing platform designed to help UK businesses communicate with their customers. The service focuses on providing a user-friendly online system for sending bulk and individual text messages, supporting both marketing campaigns and transactional notifications. Key features include two-way messaging, detailed delivery reporting, message scheduling, and robust contact management. For developers, FireText offers a RESTful API and SDKs to integrate SMS functionality into other software. The platform also supports features like email-to-SMS, URL tracking for campaign analysis, and SMS keywords for lead generation. FireText emphasizes security and compliance, holding certifications like ISO27001 and Cyber Essentials Plus. While pricing information was not accessible during this review, the platform offers a free trial. Support is available via phone, email, and live chat during UK business hours.
Pros & Cons
- Offers a comprehensive suite of SMS marketing features including bulk sending, scheduling, and two-way communication.
- Provides a developer-friendly API and SDK for custom integrations.
- Strong focus on security and compliance with multiple certifications like ISO27001 and Cyber Essentials Plus.
- Offers a free trial for new users to test the platform.
- The platform is primarily focused on the UK market, which may be a limitation for international businesses.
- International SMS can require more credits than UK messages.
- Advanced features and API integrations may require technical knowledge.
- Enterprise pricing is not publicly displayed.
Features
Key features
Send bulk or individual text messages for marketing and transactional purposes directly from the online platform.
Engage in conversations with customers by sending and receiving text messages.
Track the success of SMS campaigns with detailed reports on which messages were delivered and which failed.
Integrate SMS capabilities into other applications and systems using a RESTful API and SDKs.
Organize contacts into groups, import via CSV, and manage opt-outs.
Schedule messages to be sent at a specific time and date, with options for recurring sends.
Additional features
Generate leads by allowing customers to opt-in to lists by texting a specific keyword.
Split large campaigns into smaller batches sent at intervals to manage inbound responses.
Use merge tags to personalize messages with customer-specific information like names.
Manage multiple users and accounts with permission controls for enterprise use.
Create and save message templates for quick and consistent communication.
Brand the shortened URLs used in messages to build trust and increase engagement.
Pricing
Monthly plans
- Dedicated UK number
- Two-way SMS
- Receive customer replies
- SMS inbox
Suitable for businesses that need customers to reply directly to their SMS messages
Source: vendor pricing page →- Dedicated keyword
- 82228 shortcode
- Customer opt-in
- Automated responses
- Lead collection
Designed for SMS campaigns where customers text a keyword to join a database or trigger an automated response.
Source: vendor pricing page →One-time purchase
- 500 SMS credits: £25
- 1,000 SMS credits: £50
- 5,000 SMS credits: £250
- 10,000 SMS credits: £420
- 25,000 SMS credits: £1000
- 50,000 SMS credits: £1,950
- 100,000 SMS credits: £3,700
Pricing is based on SMS credits, with lower per-credit costs at higher volumes. Prices exclude VAT.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About FireText
FireText is a UK-based bulk SMS and text marketing platform for businesses. It enables sending marketing and transactional messages, two-way communication, campaign scheduling, and performance tracking through analytics and reporting.
FireText Details
FireText's In-App Market Place
Does FireText have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Dedicated UK number
- Two-way SMS
- Receive customer replies
- SMS inbox
Suitable for businesses that need customers to reply directly to their SMS messages
Source: vendor pricing page →- Dedicated keyword
- 82228 shortcode
- Customer opt-in
- Automated responses
- Lead collection
Designed for SMS campaigns where customers text a keyword to join a database or trigger an automated response.
Source: vendor pricing page →One-time purchase
- 500 SMS credits: £25
- 1,000 SMS credits: £50
- 5,000 SMS credits: £250
- 10,000 SMS credits: £420
- 25,000 SMS credits: £1000
- 50,000 SMS credits: £1,950
- 100,000 SMS credits: £3,700
Pricing is based on SMS credits, with lower per-credit costs at higher volumes. Prices exclude VAT.
Source: vendor pricing page →Accepted Payment Currencies
GBP
Pros & Cons
- Offers a comprehensive suite of SMS marketing features including bulk sending, scheduling, and two-way communication.
- Provides a developer-friendly API and SDK for custom integrations.
- Strong focus on security and compliance with multiple certifications like ISO27001 and Cyber Essentials Plus.
- Offers a free trial for new users to test the platform.
- The platform is primarily focused on the UK market, which may be a limitation for international businesses.
- International SMS can require more credits than UK messages.
- Advanced features and API integrations may require technical knowledge.
- Enterprise pricing is not publicly displayed.
FireText's Support Options
Email Address
hello@firetext.co.ukContact
0800 038 5522Documentation
https://www.firetext.co.uk/docsChatbot
AvailableLive Chat
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