About FireText
FireText is a UK-based bulk SMS and text marketing platform for businesses. It enables sending marketing and transactional messages, two-way communication, campaign scheduling, and performance tracking through analytics and reporting.
FireText is a comprehensive SMS marketing platform designed to help UK businesses communicate with their customers. The service focuses on providing a user-friendly online system for sending bulk and individual text messages, supporting both marketing campaigns and transactional notifications. Key features include two-way messaging, detailed delivery reporting, message scheduling, and robust contact management. For developers, FireText offers a RESTful API and SDKs to integrate SMS functionality into other software. The platform also supports features like email-to-SMS, URL tracking for campaign analysis, and SMS keywords for lead generation. FireText emphasizes security and compliance, holding certifications like ISO27001 and Cyber Essentials Plus. While pricing information was not accessible during this review, the platform offers a free trial. Support is available via phone, email, and live chat during UK business hours.
Pros & Cons
- Offers a comprehensive suite of SMS marketing features including bulk sending, scheduling, and two-way communication.
- Provides a developer-friendly API and SDK for custom integrations.
- Strong focus on security and compliance with multiple certifications like ISO27001 and Cyber Essentials Plus.
- Supports numerous third-party integrations, including Zapier, Salesforce, and Mailchimp.
- Offers a free trial for new users to test the platform.
- Support is limited to UK business hours (Mon-Fri 09:30-17:30).
- The platform is primarily focused on the UK market, which may be a limitation for international businesses.
Features
Key features
Send bulk or individual text messages for marketing and transactional purposes directly from the online platform.
Engage in conversations with customers by sending and receiving text messages.
Track the success of SMS campaigns with detailed reports on which messages were delivered and which failed.
Integrate SMS capabilities into other applications and systems using a RESTful API and SDKs.
Organize contacts into groups, import via CSV, and manage opt-outs.
Schedule messages to be sent at a specific time and date, with options for recurring sends.
Shorten links within messages and track click-through rates to measure campaign engagement.
Send and receive SMS messages directly from an email client.
Additional features
Generate leads by allowing customers to opt-in to lists by texting a specific keyword.
Split large campaigns into smaller batches sent at intervals to manage inbound responses.
Use merge tags to personalize messages with customer-specific information like names.
Manage multiple users and accounts with permission controls for enterprise use.
Create and save message templates for quick and consistent communication.
Brand the shortened URLs used in messages to build trust and increase engagement.
Pricing
Countries & Languages
Interface languages
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About FireText
FireText is a UK-based bulk SMS and text marketing platform for businesses. It enables sending marketing and transactional messages, two-way communication, campaign scheduling, and performance tracking through analytics and reporting.
FireText Details
FireText's In-App Market Place
Does FireText have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Offers a comprehensive suite of SMS marketing features including bulk sending, scheduling, and two-way communication.
- Provides a developer-friendly API and SDK for custom integrations.
- Strong focus on security and compliance with multiple certifications like ISO27001 and Cyber Essentials Plus.
- Supports numerous third-party integrations, including Zapier, Salesforce, and Mailchimp.
- Offers a free trial for new users to test the platform.
- Support is limited to UK business hours (Mon-Fri 09:30-17:30).
- The platform is primarily focused on the UK market, which may be a limitation for international businesses.
FireText's Support Options
Email Address
hello@firetext.co.ukContact
0800 038 5522Documentation
https://help.firetext.co.uk/hc/en-gbLive Chat
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