Firmao CRM logo

Firmao CRM

by Firmao · Since 2010
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorFirmao
Year launched2010
StatusActive
LocationSilicon Valley, California US
Countries servedGlobal
Languages1
Integrations10+
Free tier
Free trialYES
Contact sales

About Firmao CRM

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Firmao CRM by Firmao is a comprehensive customer relationship management software designed to help businesses effectively manage their customer interactions and improve overall efficiency. The user interface of Firmao CRM is intuitive and user-friendly, making it easy for users to navigate through different features and functionalities. The design is clean and minimalistic, focusing on providing a clutter-free experience for users. Standout features include customizable dashboards, advanced reporting tools, and seamless integration with other business applications. One of the core functionalities that sets Firmao CRM apart from its competitors is its robust automation capabilities. Users can automate repetitive tasks, such as sending emails, updating customer records, and assigning tasks to team members. This not only saves time but also ensures that no important follow-ups are missed. In terms of performance, Firmao CRM operates efficiently, even when handling large datasets or complex operations. The software is fast and reliable, providing users with real-time insights and data without any lag. This is crucial for businesses looking to make informed decisions quickly.

Pros & Cons

What users like
  • +1. Customizable modules and fields to fit specific business needs
  • +2. Robust reporting and analytics capabilities for tracking performance and making data-driven decisions
  • +3. Integration with other tools and platforms for seamless workflow
  • +4. Mobile compatibility for access on-the-go
  • +5. Excellent customer support and frequent updates to improve functionality and user experience
What users flag
  • 1. Limited customization options for workflows and automation
  • 2. Steep learning curve for new users
  • 3. Limited reporting and analytics capabilities
  • 4. Slow customer support response times
  • 5. Issues with data syncing and duplication errors.

Features

Key features

CRM Capabilities
Manage customer relationships, track sales opportunities, and automate follow-ups.
ERP Integration
Handle inventory, warehouse management, and production processes.
Invoicing & Billing
Create and send invoices, manage subscriptions, and automate billing cycles.
Project & Task Management
Utilize Gantt and Kanban views to manage projects and tasks efficiently.
Communication Tools
Integrate VoIP, live chat, and callback features for seamless communication.
Automation
Automate workflows, processes, and marketing campaigns.
Mobile Access
Access the platform via Android and iOS applications.

Additional features

Customizable Templates
Edit templates for invoices, quotes, and agreements.
Calendar Integration
Sync with Google and Outlook calendars.
SMS & Email Integration
Send SMS and email surveys, and integrate with email accounts.
E-commerce Integrations
Connect with platforms like WooCommerce, PrestaShop, and Allegro.
ERP Modules
Manage production, stock, and multi-warehouse setups.
Zapier Integration
Connect with over 1,000 applications via Zapier.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

EUR 16

Professional

EUR 30

Enterprise

EUR 56

Countries & Languages

Global
Countries served
1
Interface languages
2
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR

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