About FlexCRM
FlexCRM is a business improvement software from Neu and Computing that focuses on delivering high-functionality at a low cost. It provides features such as a 90-day free trial, dedicated services for contact centers including FAQ search and CTI integration, and the ability for users without expert knowledge to create and configure tables and business formats. This flexibility allows businesses to improve their operational efficiency and reduce costs effectively. FlexCRM has successfully helped companies like Nippon Television and Prime Assistance achieve significant operational advancements, enabling centralized management for sales and progressing towards digital change. Key capabilities: contact center features customizable business formats cost management operational efficiency user-friendly interface Best for: businesses that need to improve operational processes and manage customer interactions efficiently.
FlexCRM is a comprehensive, low-cost business improvement platform designed to streamline operations across industries such as manufacturing, service providers, and retail. Its key strength is flexibility and ease of customization, allowing users to build workflows, set up customer databases, and automate processes without technical expertise. With a user-friendly interface that minimizes unnecessary movements, FlexCRM promotes efficient navigation and quick adoption, especially considering its support for multiple devices, including PCs, smartphones, and tablets, making it ideal for remote work environments. The platform offers extensive integrations, including API and Web Hooks, to connect seamlessly with core systems, email, calendar, and CTI, enhancing automation and collaboration. Its security measures such as multi-factor authentication, IP restrictions, and WAF ensure users’ data privacy and system safety. Core functionalities include customer management, sales automation, customer support, marketing, workflow management, and reporting. The system allows businesses to visualize operations, track progress, and generate insightful reports in real time, empowering managers to identify issues promptly and plan strategies accordingly.
Pros & Cons
- +User-friendly interface with high customization ability
- +Multi-device support for remote work
- +Versatile features covering sales, support, marketing, and workflow
- +Strong security measures in place
- −No publicly listed detailed pricing or free trial
- −Limited information about third-party integrations beyond core systems
- −Might require an initial setup period for customization
- −Not specifically focused on industry-specific features
- −Dependence on internet connectivity for remote operation
Features
Key features
- Customer Management
- Easily build and customize customer databases and manage detailed contact information.
- Sales Support (SFA)
- Create sales pipelines, set goals, and support sales activities to achieve targets.
- Customer Support
- Manage support cases efficiently, track resolution times, and improve service quality.
- Marketing
- Implement various marketing measures to attract and retain customers effectively.
- Business Process Visualization
- Visualize workflows and deadlines for better internal process management.
- Workflow Management
- Streamline approval processes, improve accuracy, and reduce delays.
- Groupware
- Use schedule sharing, file sharing, and communication tools to improve team collaboration.
Additional features
- Proprietary Database
- Create tables and manage data without programming skills.
- External Collaboration
- Link with external systems via APIs to enhance overall workflow.
- Multiple View Displays
- Use tables, process maps, and card views for diverse purposes.
- Customizable Features
- Add or remove features based on business needs without technical hurdles.
- Secure Environment
- Multi-layer security measures for safe data handling.
- Role-Based Permissions
- Control user access levels based on roles.
- Automatic Reporting
- Generate graphs and tables for performance monitoring.
- Workflow Automations
- Automate approvals and routine tasks for efficiency.
- Real-Time Updates
- Share information instantly among team members.
- Device Compatibility
- Access and operate from any device, anytime, anywhere.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About FlexCRM
FlexCRM is a business improvement software from Neu and Computing that focuses on delivering high-functionality at a low cost. It provides features such as a 90-day free trial, dedicated services for contact centers including FAQ search and CTI integration, and the ability for users without expert knowledge to create and configure tables and business formats. This flexibility allows businesses to improve their operational efficiency and reduce costs effectively. FlexCRM has successfully helped companies like Nippon Television and Prime Assistance achieve significant operational advancements, enabling centralized management for sales and progressing towards digital change. Key capabilities: contact center features customizable business formats cost management operational efficiency user-friendly interface Best for: businesses that need to improve operational processes and manage customer interactions efficiently.
FlexCRM Details
FlexCRM's In-App Market Place
Does FlexCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
JPY
Pros & Cons
- User-friendly interface with high customization ability
- Multi-device support for remote work
- Versatile features covering sales, support, marketing, and workflow
- Strong security measures in place
- No publicly listed detailed pricing or free trial
- Limited information about third-party integrations beyond core systems
- Might require an initial setup period for customization
- Not specifically focused on industry-specific features
- Dependence on internet connectivity for remote operation
FlexCRM's Support Options
Contact
082-543-2740FlexCRM's Alternatives
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