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Flowroute

by Flowroute · Since 2007
No reviews yet
Active1+ countriesCloudFree tier
Quick facts
VendorFlowroute
Year launched2007
StatusActive
LocationFlowroute Inc. 295 Madison Avenue, 5th Floor New York , NY 10017
Countries served1+
Languages1
Integrations5+
Free tierYES
Free trialN/A
Contact salesN/A

About Flowroute

Flowroute is a SIP trunking and business texting CPaaS provider from Flowroute that specializes in building voice applications. It offers features including Voice SIP, Phone Numbers, SMS, MMS, and Faxing, so organizations can effectively communicate and manage their voice solutions. With a focus on contact centers and mission-critical operations, Flowroute provides a 100% cloud-based self-service platform that allows businesses to build smarter, scalable voice products. Key capabilities: Voice SIP Phone Numbers SMS MMS Faxing Best for: organizations that need reliable communication solutions for contact centers and voice applications.

Flowroute presents itself as a robust and reliable cloud-based Communications Platform as a Service (CPaaS) provider, specializing in SIP trunking, SMS, and other voice and messaging solutions. Targeting businesses of all sizes, from small startups to large enterprises, Flowroute aims to empower organizations with the tools they need to build, manage, and scale their communication infrastructure. Their focus on reliability and feature richness makes them a compelling option for businesses with demanding communication needs, particularly those with contact centers, CPaaS developers, and organizations utilizing on-premises or virtualized PBX systems. One of Flowroute's key strengths lies in its HyperNetwork™ technology, a feature designed to enhance call reliability by dynamically routing traffic around network outages. This focus on high availability sets them apart from some competitors and is a crucial consideration for businesses where uninterrupted communication is paramount. Beyond the core SIP trunking functionality, Flowroute offers a comprehensive suite of features, including phone number management (purchasing, porting, and managing various number types), SMS and MMS capabilities for building omnichannel customer experiences, faxing services, and remote call forwarding.

Pros & Cons

Pros
  • Reliable SIP trunking and voice services
  • Excellent customer support and service
  • Affordable pricing with flexible payment options
  • Good integration with user software for VOIP services
  • Strong infrastructure and security
Cons
  • Issues with the management console for moving DIDs
  • Lack of automatic SMS enablement for purchased DIDs
  • Customer support quality declined over time
  • Limited support for CNAM and text messages
  • Some technical issues during server transitions

Features

Key features

1. Voice SIP

Connect PBX or analog systems for inbound/outbound calls.

2. Phone Numbers

Purchase local, toll-free, and vanity numbers.

3. SMS/MMS

Enable omnichannel messaging, including rich media (images, videos).

4. Faxing

Reliable T-38 fax services.

5. Remote Call Forwarding

Route calls to other numbers easily.

Additional features

1. Web Portal

Management dashboard for voice/SMS, purchase numbers, set up routes, and more.

2. Unrivaled Support

24/7 access to customer support.

3. Security Features

Fraud protection, outbound SIP credential management.

4. HyperNetwork™

Automatic failover routing for business continuity.

5. API & Docs

Integration with telephony resources for SMS/MMS capabilities.

6. Porting

Quick number porting (2 weeks in a scheduled window).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Toll-Free Mms
USD 0.01/mo
billed monthly
Monthly Recurring Charge
USD 0.5/mo
billed monthly
Monthly Recurring Charge
USD 1.39/mo
billed monthly

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States and Canada.

Interface languages

English

Billing currencies

🇺🇸USD

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