FollowMe logo

FollowMe

by Ringdale · Since 1997
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ActiveAvailable globally
Quick facts
VendorRingdale
Year launched1997
StatusActive
LocationRingdale Headquarters: 110 McFarlane Drive, Del Rio, TX 78840
Countries servedGlobal
Languages9
Integrations15+
Free tierN/A
Free trialN/A
Contact salesN/A

About FollowMe

A printer-agnostic secure print management solution that enables centralized control, document security, and cost tracking across office and mobile printing environments.

FollowMe by Ringdale is a mature, printer-agnostic secure print management solution designed for large enterprises and government organizations. It focuses on document security, regulatory compliance, and cost control by centralizing the management of printing, copying, and scanning across diverse hardware fleets. The platform's core strength lies in its ability to provide a standardized security posture regardless of the printer manufacturer, making it highly adaptable for complex, multi-site environments. Key capabilities include secure pull-printing, where users must authenticate at the device to release jobs, and robust auditing tools that help organizations meet standards like HIPAA, GDPR, and SOX. While the software is powerful, it is primarily targeted at large-scale deployments where centralized administration is critical. Ringdale also offers consultancy services to help organizations map out their document workflows and optimize their print infrastructure. Buyers should note that while the solution is highly configurable, it is an enterprise-grade tool that typically requires a discovery process with Ringdale experts to implement effectively.

Pros & Cons

Pros
  • Provides a consistent security experience across printers from multiple manufacturers.
  • Reduces waste and costs by eliminating forgotten or abandoned print jobs.
  • Supports regulatory compliance efforts through detailed auditing and reporting.
  • Enables flexible printing for mobile and remote workforces.
  • Offers delegated printing features to maintain productivity during staff absences.
Cons
  • Enterprise-focused implementation typically requires a discovery and consultation process.
  • Not designed as a self-service, low-cost tool for small businesses.
  • Requires organizational infrastructure to support centralized print management.

Features

Key features

Secure Print Release

Requires user authentication at the printer to release jobs, preventing sensitive documents from being left in output trays.

Printer Manufacturer Agnostic

Supports output devices from any manufacturer, allowing for a standardized approach across diverse hardware fleets.

Data Loss Prevention

Provides auditing and tracking capabilities to monitor document output and prevent unauthorized data exposure.

Mobile Printing

Enables users to print securely from mobile devices regardless of their geographic location.

Cost Allocation and Reporting

Tracks print, copy, and scan activity to provide transparency into costs per department, user, and device.

Additional features

Delegated Printing

Allows assistants to print securely on behalf of managers or other staff members.

Print Roaming

Enables users to walk to any available device on the network to release their print jobs.

Data Encryption

Protects print data in transit and while held in device memory.

Intelligent Billing

Provides tracking data to bill customers accurately for printing services.

Audit Trails

Generates detailed reports to prove commitment to data confidentiality and regulatory compliance.

Rules-Based Printing

Allows administrators to set policies to reduce unnecessary printing and optimize resource usage.

Environmental Impact Tracking

Measures carbon footprint reduction through the elimination of misprinted or forgotten documents.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
9
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchSwedishNorwegian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇲🇽MXN🇸🇬SGD

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