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Foodmine

by Lilac Infotech · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorLilac Infotech
Year launched2018
StatusActive
LocationSahya Building, Govt. Cyberpark , KSITIL Special Economic Zone - Nellikkode, Calicut, Kerala 673016, IN
Countries servedGlobal
Languages6
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Foodmine

Foodmine is a multi-vendor food management delivery software from Lilac Infotech that provides complete end-to-end solutions for restaurant ordering businesses. It includes customer applications, rider applications, and real-time order tracking to help manage food delivery efficiently. Foodmine supports customization to fit specific business needs while facilitating the food delivery process with just a few clicks. This software allows users to explore the ordering process live, making it easy for customers to enjoy convenient meal and necessity ordering. Key capabilities: customer application rider application real-time tracking customization options multi-vendor support Best for: restaurant owners and food delivery services that need a comprehensive solution for managing orders and deliveries.

Foodmine by Lilac Infotech is a comprehensive food delivery and ordering software solution designed to support restaurants, cloud kitchens, and multi-vendor delivery businesses in managing their online operations seamlessly. Built to enhance efficiency and customer satisfaction, Foodmine provides a robust set of features including real-time delivery tracking, customer ordering apps, restaurant management dashboards, automated notifications, and advanced analytics. Its primary goal is to simplify the workflow from order placement to final delivery while empowering businesses with digital tools to stay competitive. The user interface of Foodmine is modern, clean, and highly intuitive. Both the admin dashboard and customer-facing apps prioritize ease of navigation with visually clear menus, quick-access buttons, and well-organized layouts. The platform’s UI design offers a smooth experience, minimizing user friction and enabling restaurant staff to manage high volumes of orders without confusion. Its mobile app design is especially strong, reflecting attention to usability and customer convenience. When it comes to functionality, Foodmine excels with features such as multi-restaurant support, delivery partner management, integrated payment systems, promo code modules, customer loyalty features, and detailed sales reports.

Pros & Cons

Pros
  • Offers 360º customization for unique branding and feature requirements.
  • Provides real-time tracking and in-app chat/call for seamless customer-rider coordination.
  • Three separate apps (Customer, Rider, Vendor) ensure tailored, efficient functionality for each user.
  • Multi-vendor support allows for quick scaling into groceries and other product categories easily.
  • The Vendor Dashboard simplifies tracking of all orders and cash, reducing operational confusion.
Cons
  • The high customization focus suggests the initial app development costs are likely substantial.
  • The use of a simple login interface may raise minor security concerns compared to two-factor methods.
  • Elastic search quality relies heavily on the vendor's data entry, which can be inconsistent.
  • No clear mention of the tools or algorithms used for efficient driver route optimization and grouping.

Features

Key features

Multi-Vendor Capability

The software is designed as a multi-vendor platform, allowing multiple restaurants or stores to sell products through the same application.

360º Customization

Offers complete customization across the entire platform, enabling businesses to tailor the look and functionality to their exact needs.

Mobile-Centric Architecture

The core delivery management and customer experience are driven by dedicated mobile applications for Customers, Riders, and Vendors.

Real-Time Delivery Tracking

Provides customers with real-time visibility into their orders, allowing them to track the delivery process directly.

Elastic Product Search

Features an advanced search capability that allows customers to find an endless range of products, categories, and cuisines easily.

In-Built Chat & Call

Includes internal communication features that allow customers to communicate directly with their delivery partners.

Additional features

Easy Login

Provides a simple login interface, allowing sign-in via basic information or social media (Gmail and Facebook are mentioned for riders, implying similar for customers).

User Friendly Interface

The application is designed to be intuitive and easy for customers to navigate.

Location Based Search

Enables customers to search for nearby categories and cuisines based on their current location.

Real-Time Delivery Tracking

Customers can view the live status and location of their delivery.

In-Built Chat & Call

Allows customers to directly communicate with their assigned delivery partner.

Ratings & Reviews

Customers can provide feedback and ratings for the service and products they receive.

Quick Order

The interface supports a fast ordering process.

Elastic Product Search

Enables easy exploration and search of a wide range of categories and cuisines.

Signup & Login

Drivers can register using their phone number or social media networks like Gmail and Facebook.

New Order Notifications

Riders receive immediate alerts when a new order is assigned to them.

Manage Multiple Deliveries

The app allows riders to efficiently handle more than one delivery simultaneously.

GPS Map Assimilation

The app integrates GPS mapping for accurate navigation and routing.

Ratings & Reviews

Riders can be rated and reviewed by customers.

Driver Profile

A dedicated profile management area for the delivery partner.

Simple Dashboard

Provides restaurant owners with a clear dashboard to track outstanding, finished, and deliverable orders.

Order Management

Tools to simplify the process from confirming an order to preparing and completing the delivery.

Individual Account Management

Functionality for the vendor to manage their specific restaurant account.

Easy Cash Management

Features designed to simplify the handling of cash transactions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇲🇽MXN

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