Foodticket logo

Foodticket

by Foodticket · Since 2014
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Development1+ countriesCloud
Quick facts
VendorFoodticket
Year launched2014
StatusDevelopment
LocationBestevaer 44a, Huizen, North Holland 1271 XZ, NL
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Foodticket

Foodticket is a food delivery platform from Foodticket that provides convenient meal ordering and delivery services. It offers features such as a user-friendly interface, real-time order tracking, and multiple payment options so users can easily navigate the food ordering process. Foodticket ensures that customers can enjoy a variety of cuisines from local restaurants with just a few clicks. The platform also supports promotional deals and loyalty programs to incentivize repeated usage. Key capabilities: user-friendly interface real-time order tracking multiple payment options restaurant partnership management customer feedback system Best for: individuals and businesses that need reliable food delivery solutions.

Foodticket by Foodticket is a complete food delivery and ordering software designed to support restaurants, takeaway outlets, cloud kitchens, and multi-vendor platforms in managing the entire digital ordering cycle. Its primary purpose is to help businesses create an efficient online food ordering environment with tools for order processing, delivery coordination, customer engagement, and restaurant performance tracking. The software includes key features such as real-time delivery updates, customizable restaurant menus, automated order routing, integrated payment support, and a centralized admin dashboard. The user interface of Foodticket is clean, modern, and thoughtfully structured. Its layouts are designed to support both experienced restaurant operators and beginners, ensuring smooth navigation even during peak periods. The customer-facing interface is equally user-friendly, offering a seamless ordering experience with clear menu sections, optimized checkout steps, and responsive design across devices. Unique visual indicators and well-organized tabs help reduce operational errors. Foodticket stands out through its strong functionality, offering multi-branch management, customer loyalty tools, delivery partner coordination, promotional campaign features, and advanced reporting.

Pros & Cons

What users like
  • +OrderBuddy integrates all sales channels and management settings into one platform.
  • +Own webshop and QR ordering save commissions and reduce personnel costs significantly.
  • +Automated suggestions from QR and Kiosk systems increase average customer expenditure by 23%.
  • +Offers an all-in-one solution covering POS, webshop, delivery, and in-store ordering.
  • +The own channels allow for collecting data and building strong customer loyalty programs.
What users flag
  • The system has a daily fee (€1.50 per day), incurring continuous operational expenses.
  • While the software can run on existing hardware, the POS hardware and peripherals are a separate, high-cost purchase.
  • Although promised quickly, going live within 48 hours still requires significant menu and settings configuration.
  • Centralizing all orders and settings into one system creates a single point of failure if the software is down.

Features

Key features

Centralized Order Management (OrderBuddy)
Receives and processes all delivery, takeaway, QR, webshop, kiosk, and third-party orders (Thuisbezorgd, Deliveroo, UberEats) in one cash register system, eliminating manual duplication.
Integrated Multi-Channel Ordering
The single system provides five distinct, integrated sales channels: own webshop/app, cash register, QR ordering, self-service kiosk, and external platforms.
DeliveryBuddy App & GPS Tracking
Provides a dedicated delivery app for drivers to receive order details, use GPS for navigation, and record cash payments, with live tracking for management.
Upselling Automation (QR & Kiosk)
Both the QR ordering and Kiosk/order column automatically propose suggestions for additional products, increasing average customer spending by an average of 23%.
Commission-Free Own Channels
Allows restaurants to build their own webshop and app to take direct, commission-free orders, boosting profit margins and customer retention.
Customer Relationship Management (CRM)
The webshop and app enable collecting customer data (email addresses, savings points) for loyalty programs, advance ordering, and direct marketing campaigns.

Additional features

Process All Orders
Receives and processes orders from all sales channels in one central system.
Integrate Third-Party Platforms
Free linking with external platforms like Thuisbezorgd, Deliveroo, and UberEats.
Central Administration
Manages all software settings and administration (menus, hours, delivery areas, promotions) from one place.
Eliminate Duplication of Work
Prevents double data entry across different ordering systems.
Kitchen Screens
Supports the use of digital screens in the kitchen for order management.
Handheld Function
Provides a handheld function for wait staff to take orders at the table.
Hardware Supply
Offers optional high-quality cash register hardware, including peripherals like ATMs, scanners, and customer screens.
Multiple Menus
Allows setting different menus based on the time of day or service type (delivery vs. collection).
Email Marketing Data Collection
Collects customer email addresses for sending discounts or newsletters.
Quick Online Setup
Promises to have the restaurant's webshop and app online within 48 hours.
Kiosk Upselling
The smart kiosk also proposes additional product suggestions, increasing spending per visit.
Live GPS Tracking
Allows management to follow the delivery person live on a map.
Cash Payment Recording
The app records all cash payments for easy settlement with drivers at the end of the day.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
9
Billing currencies

Available in

NETHERLAND

Interface languages

Dutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN

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