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FourKites

by FourKites · Since 2014
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Active1+ countriesCloud
Quick facts
VendorFourKites
Year launched2014
StatusActive
LocationAmericas 110 N. Wacker Drive, Suite 4550 Chicago, IL 60606
Countries served1+
Languages14
Integrations21+
Free tier
Free trial
Contact salesYES

About FourKites

FourKites is a supply chain visibility platform from FourKites that provides real-time tracking and operational intelligence. It combines better data, better decisions, and better automations so that users can address inbound challenges and foster immediate actions within their supply chain operations. The platform utilizes Digital Twin technology to uncover opportunities and drive collaboration, focusing on changing reactive tracking into proactive orchestration. FourKites is designed to support autonomous operations through its Real-Time Network, enabling businesses to respond efficiently to disruptions and improve their logistical processes. Key capabilities: Real-Time Network Digital Twin technology Digital Workforce Inbound Supply Collaboration Autonomous Operations Best for: supply chain managers that need improved visibility and operational control.

FourKites is a cutting-edge supply chain visibility and decision intelligence platform designed to provide real-time insights, predictive intelligence, and autonomous resolution across global supply networks. Built on the world’s first Intelligent Control Tower, FourKites connects over 1.1 million carriers and suppliers across 200+ territories, enabling businesses to monitor, orchestrate, and optimize supply chain operations in real time. Unlike traditional supply chain AI, FourKites leverages data from over 1,600 global businesses, allowing its AI agents to learn best practices for resolving disruptions, optimizing routing, and managing exceptions across multiple modes of transport, including over-the-road, air, ocean, rail/intermodal, and last mile. Its platform uses Digital Twins and a Digital Workforce of AI agents to autonomously execute operational tasks such as shipment tracking, document validation, exception resolution, and supplier coordination, freeing human teams for higher-value activities. FourKites enhances predictive decision-making by turning complex, multi-source data into actionable insights, improving operational efficiency, reducing detention charges, and accelerating response times. The platform is scalable for enterprises of all sizes, offering seamless integration with existing ERP, TMS, WMS, and other logistics systems.

Pros & Cons

What users like
  • +Excellent API connects multiple systems efficiently for seamless operational integration.
  • +Enables improved logistics coordination across carriers and internal supply chain teams.
  • +Cloud-based platform allows real-time access to shipment data anytime, anywhere.
  • +Simplifies tracking updates compared to manual or traditional EDI methods significantly.
  • +Strong customer service rated highly by multiple users for consistent support.
What users flag
  • Not fully real-time tracking; still relies on update calls occasionally.
  • Future-proofing uncertain with upcoming BiTA blockchain and advanced logistics technologies.
  • Limited functionality for companies requiring fully automated EDI setups immediately.
  • Small learning curve for teams adapting from traditional systems to FourKites.
  • Some users may find advanced features unnecessary for simpler logistics operations.

Features

Key features

Intelligent Control Tower – Provides end-to-end visibility and autonomous decision-making across the supply chain.
Predictive Intelligence – Forecasts disruptions and exceptions to enable proactive mitigation.
Digital Workforce – AI agents autonomously manage operational tasks and resolve issues.
Digital Twins – Virtual representations of shipments and facilities to optimize planning and execution.
Unified Orchestration – Connects suppliers, carriers, and internal systems for seamless operations.
Revenue Protection – Minimizes delays, detention, and operational losses through predictive insights.
Cross-Industry AI Training – AI learns from 1,600+ businesses, ensuring better decision-making across diverse industries.

Additional features

Real-Time Network Visibility – Track shipments across all modes, carriers, and geographies.
Autonomous Resolution – AI agents detect and resolve operational issues automatically.
Predictive Analytics – Anticipates shipment delays and delivery exceptions.
Supplier & Carrier Connectivity – One integration connects 1,600+ pre-connected partners.
Dynamic Ocean & Rail Management – Optimizes complex shipping modes with predictive insights.
AI Document Processing – Automates proof-of-delivery, appointments, and supplier documentation.
Yard & Facility Management – Improves yard operations with Digital Workforce automation.
Cross-Dock Optimization – Automates inbound/outbound scheduling and load planning.
Customer & Last-Mile Visibility – Provides actionable insights for eCommerce and CPG delivery.
Sustainability & Reporting – Supports ESG initiatives and operational transparency across the supply chain.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
14
Interface languages
8
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanPortugueseChineseJapaneseKoreanRussianItalianDutchTurkishHindiArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR

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