Freshsales logo

Freshsales

by Freshworks · Since 2010
No reviews yet
ActiveAvailable globally
Quick facts
VendorFreshworks
Year launched2010
StatusActive
Location2950 S. Delaware Street, Suite 201 San Mateo, CA 94403
Countries servedGlobal
Languages13
Integrations20+
Free tierN/A
Free trialN/A
Contact salesN/A

About Freshsales

Freshsales is a customer relationship management software from Freshworks that supports sales teams in managing customer interactions. It combines lead management, sales forecasting, and email tracking so users can effectively oversee their sales pipelines. Freshsales is designed to simplify the sales process, helping organizations focus on building strong customer relationships. The platform offers features such as multilingual support to cater to diverse markets and provides a demo for potential users to evaluate its functionality. Key capabilities: lead management sales forecasting email tracking multilingual support demo availability Best for: sales teams that need to manage customer relationships efficiently.

Freshsales by Freshworks is a comprehensive CRM software that offers a wide range of features designed to help businesses boost their sales and customer engagement. One of its standout features is its ability to conduct AB testing, allowing users to test different variations of their campaigns to see which ones resonate best with their target audience. Additionally, Freshsales offers business performance management tools, email tracking, financial CRM capabilities, heatmap analysis, inside sales support, insurance CRM solutions, lead capture functionality, law practice management features, lead management tools, legal case management, online CRM services, real estate CRM solutions, sales engagement platforms, sales force automation, sales forecasting capabilities, sales tracking tools, small business CRM solutions, social CRM tools, and predictive lead scoring. The user interface of Freshsales is clean, intuitive, and user-friendly. Users can easily navigate through different features and functionalities, thanks to its well-designed layout. The software also includes unique design elements that enhance the overall user experience, such as customizable dashboards and drag-and-drop functionality.

Pros & Cons

Pros
  • AI-powered insights
  • Comprehensive sales automation
  • User-friendly interface
  • Strong integration capabilities
  • Scalable for businesses of all sizes
Cons
  • Customization can be complex
  • Higher tiers can be expensive
  • Limited offline functionality
  • Some features may require additional Freshworks products
  • Learning curve for new users

Features

Key features

AI-powered lead scoring
Visual sales pipeline
Built-in phone and email
Workflow automation
Customizable reports and dashboards

Additional features

AI-powered lead scoring
Visual sales pipeline
Built-in phone and email
Workflow automation
Customizable reports and dashboards
Contact management
Deal management
Sales sequences
Territory management
Sales forecasting
Mobile app
Integration with other Freshworks products

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
13
Interface languages
15
Billing currencies

Interface languages

EnglishGermanFrenchSpanishItalianDutchJapanesePortugueseChinese (Simplified)Chinese (Traditional)KoreanRussianTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇰🇷KRW🇮🇱ILS🇹🇭THB🇿🇦ZAR🇲🇽MXN

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