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Software Status:Active

About Friendbuy

Friendbuy is a referral marketing software from Friendbuy Referral Marketing Software that helps leading eCommerce and B2B brands acquire new customers and increase customer lifetime value. It provides features such as effortless styling and updates for program engagement, valuable insights to boost referral performance, and tracking of goals like new customer acquisitions and referral purchases. Additionally, it measures and improves the lifetime value (LTV) of advocates and referred friends while allowing newly acquired emails and phone numbers to be added directly to the CRM. Key capabilities: program engagement performance insights goal tracking lifetime value measurement CRM integration Best for: eCommerce and B2B brands that need customer acquisition and loyalty program support.

Friendbuy Details

Vendor
Friendbuy Referral Marketing Software
Year Launched
2010
Location
2516 Via Tejon Suite 201, Palos Verdes Estates, CA 90274
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch
Users
Digital marketing managers, Customer loyalty program coordinators, E-commerce strategists, Affiliate and influencer marketing managers, Customer retention specialists, Data analysts tracking engagement metrics, Technical teams managing integrations
Industries Served
Retail & E-commerce (In-store & Online), Subscription, Fashion & Apparel, Beauty, Health & Wellness, Food & Beverage, Spas & Gyms, Pets, Travel & Hospitality, Financial Services
Tags
Loyalty programs, Referral marketing, Customer engagement, Affiliate management, E-commerce integration, Personalization, Automated rewards, Customer retention, Growth marketing, Subscription support

Friendbuy's In-App Market Place

Does Friendbuy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), HKD (HK$), SEK (kr), CHF (CHF), TRY (₺), KRW (₩), ZAR (R), NZD (NZ$)

Pros & Cons

  • Easy for customers to use, regardless of technical ability
  • Simple widget integration on websites
  • Effective at driving customer referrals and new sales
  • Facebook sharing visibility adds social proof
  • Tracks referral activity automatically
  • Good for tracking and managing referral rewards
  • Easy software setup and integration
  • Performs better than some competing programs
  • Dashboard lacks advanced functionality and modern design
  • Low level of customization; difficult to make fully on-brand
  • Rewards may need to be issued manually
  • Occasional issues with misidentifying returning customers
  • Limited customer support; slow email-only responses
  • Price is higher compared to some competitors
  • No easy option to resend lost emails or access customer details from backend

Friendbuy's Support Options

Email Address

info@friendbuy.com

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