FrontRunner Professional logo

FrontRunner Professional

by Tribute Technology · Since 1994
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ActiveAvailable globallyCloud
Quick facts
VendorTribute Technology
Year launched1994
StatusActive
Location315 Raemisch Road, Ste G, Waunakee, WI 53597
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About FrontRunner Professional

FrontRunner Professional is a management software from Tribute Technology that provides solutions for the funeral profession. It includes comprehensive management tools, reporting capabilities, and client relationship management so funeral homes can operate efficiently. The software helps simplify operations with its intuitive interface and reliable functionality. Key capabilities: appointment scheduling invoicing reporting tools client database management customizable templates Best for: funeral home professionals that need to manage their operations and client interactions effectively.

FrontRunner Professional is a comprehensive, web-based funeral management and marketing platform that offers funeral homes an integrated solution for operations, client engagement, and online presence. Its hallmark “one-write logic” ensures that case information entered once — including names, dates, and family details — automatically populates forms, contracts, obituary pages, and accounting modules, saving time and reducing errors. The platform’s Pulse Business System provides cloud-based access for multiple users and locations, allowing staff to manage cases, tasks, and notifications from any device. FrontRunner includes a task-manager tool that assigns responsibilities, tracks priorities, and sends automated email or SMS reminders, enhancing internal coordination. Additional modules cover human resources, inventory management, and post-service family feedback through surveys, giving funeral homes a holistic view of their operations. On the marketing side, FrontRunner’s Pulse Websystem enables drag-and-drop website creation, social media integration, tribute pages, and online payments, including crowdfunding and insurance assignments, all tightly linked with the management system to ensure seamless workflow. Founded by a licensed funeral director, the platform reflects deep industry knowledge, balancing operational efficiency with client-focused tools.

Pros & Cons

What users like
  • +Reduces redundancy by managing operations, website, and memorials in a single system.
  • +Enables remote and collaborative arrangement with families via the online tool.
  • +Offers flexible payment options including crowdfunding and insurance handling.
  • +Engages families through a portal for storytelling, photo sharing, and memorial interaction.
  • +Integrates stationery printing with management software, simplifying document workflows.
What users flag
  • Some features may require digital literacy from both staff and families.
  • Managing crowdfunding and online payments can introduce additional administrative tasks.
  • Family portal requires families to actively contribute, which may not always happen.
  • Setting up and customizing websites and stationery can be time-consuming initially.
  • As a comprehensive system, it may be more expensive or complex than simpler standalone tools.

Features

Key features

Pulse Business System
All-in-one management system for funeral home operations, including accounting and reporting.
Arrangement Aide
Online tool that lets families complete funeral arrangements virtually, including electronic signatures and payment.
Family Portal (Book of Memories)
Families can upload photos, share stories, approve content, and send thanks.
FuneralPay
Payment solution offering online payments, crowdfunding, and insurance assignment.
Print & Stationery Integration
Supports printing of memorial stationery and close integration with suppliers.

Additional features

Comprehensive Reporting Dashboard
Real-time dashboard with revenue snapshots, website analytics, and task views.
One-Write Logic
Enter data once to populate forms, contracts, website pages, and memorial pages automatically.
Mobile-Friendly Website Platform
Websites built for mobile with e-commerce and responsive design.
Memorial Donations Handler
Facilitates donations via the funeral home website with reporting and audit trails.
Integration with Video Tribute Tools
Works with tribute-video software for seamless memorial video creation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
7
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD🇬🇧GBP🇪🇺EUR🇦🇺AUD🇳🇿NZD🇿🇦ZAR

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