About ftel
ftel is a cloud based call system that enables businesses to make browser based calls manage call centers and automate communications using IVR auto calling and CRM integration while eliminating the need for traditional telephony infrastructure and reducing operational costs.
ftel Details
Vendor
Comsol
Year Launched
2014
Location
5-12-3 Nishigotanda, Shinagawa-ku, Tokyo 141-0031, Japan TORA Building 3F
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
Japanese
Users
Administrator, Customer Service Representative, Technical Support Agent, Sales Agent.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Cloud Telephony, VoIP, IVR, Call Center Software
ftel's In-App Market Place
Does ftel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Eliminates need for hardware reducing setup costs and infrastructure complexity significantly
- Supports automation features improving efficiency in handling customer communications processes
- Enables remote work with browser based calling accessible from anywhere easily
- Integrates with CRM systems for better customer data management and insights
- Requires stable internet connection for consistent call quality and system performance
- Data retention period for recordings may be limited without additional configuration
- Limited offline functionality compared to traditional telephony systems in some scenarios
- Advanced features may require configuration effort for optimal usage and setup
ftel's Support Options
Email Address
asd@comradesol.com