Fullstar logo

Fullstar

by Cloud CIRCUS · Since 2005
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Active1+ countriesCloud
Quick facts
VendorCloud CIRCUS
Year launched2005
StatusActive
Location〒163-0919 Shinjuku Monolith 21F, 2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Countries served1+
Languages1
Integrations1+
Free tierN/A
Free trialYES
Contact salesYES

About Fullstar

Fullstar is a cloud-based digital marketing platform from Cloud CIRCUS that helps increase customers through effective information dissemination and improvement of customer use (CX). It combines tools for Marketing Automation (MA), Augmented Reality (AR), and eBook production, so businesses can implement diverse marketing strategies from a single package. This all-in-one solution also includes attractive set plans and consulting options tailored to various business needs. With Fullstar, users can effectively engage prospects and drive repeat purchases while improving their marketing efforts. Key capabilities: Marketing Automation Augmented Reality tools eBook creation bundled service plans consulting support Best for: businesses that need to improve their marketing outreach and customer engagement strategies.

Fullstar is a comprehensive Customer Success Digital Adoption Platform that aims to help businesses drive successful onboarding, training, and usage of their software applications. One of the standout features of Fullstar is its ability to provide interactive guides and walkthroughs to users, ensuring they understand how to use the software effectively. The user interface of Fullstar is intuitive and user-friendly, making it easy for both administrators and end-users to navigate. The design elements are clean and modern, enhancing the overall user experience. The core functionalities of Fullstar distinguish it from its competitors, with features like user segmentation, in-app messaging, and personalized support making it a valuable tool for increasing customer engagement. In terms of performance, Fullstar excels in speed, efficiency, and reliability, even when handling large datasets or complex operations. The software integrates seamlessly with other tools, making it easy to connect with existing systems and workflows. Fullstar is also compatible across different platforms, ensuring users can access it from any device.

Pros & Cons

Pros
  • No-code Implementation: Easily create tutorials and tooltips without needing developers.
  • High Survey Response Rate: The survey feature achieves a response rate that is four times higher than email surveys.
  • Early Detection of Cancellation Risks: Usage notifications help detect high-risk customers early.
  • Wide Adoption: Companies like MiiTel, Ginger, SalesMarker, and ecforce have adopted Fullstar.
Cons
  • Limited Language Support: Currently only available in Japanese.
  • Dependency on Specific Features: Some advanced features depend on integration with other tools.
  • Customization Limits: While no-code implementation is possible, there are restrictions on customization flexibility.
  • Pre-Implementation Validation Required: Companies need to validate whether Fullstar integrates with their specific SaaS tools before full implementation.

Features

Key features

Tutorial Creation

Create tutorials and tooltips within SaaS tools without any coding, supporting user onboarding.

Survey Feature

Achieves a response rate four times higher than traditional email surveys.

Usage Notifications

Tracks user activity to identify customers with high cancellation risks.

Additional features

No-code Implementation

Easily create tutorials and tooltips without needing developers.

High Survey Response Rate

The survey feature achieves a response rate that is four times higher than email surveys.

Early Detection of Cancellation Risks

Usage notifications help detect high-risk customers early.

Gainsight Integration

Integration with Gainsight enables message display tailored to customer statuses.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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