Funnelback

0(0 reviews)

Software Status:Active

About Funnelback

Funnelback is a search software from Squiz that provides advanced search capabilities for various applications. It includes features such as site search, document search, and analytics so users can efficiently locate and analyze information. Funnelback supports customizable search results and integrates with multiple content management systems, enabling businesses to tailor the search use to their specific needs. The software also offers tools for monitoring user behavior, helping organizations understand what content is most relevant to their audience. Key capabilities: site search document search analytics content integration user behavior tracking Best for: organizations that need to improve their information retrieval processes.

Funnelback Details

Vendor

Squiz

Year Launched

1998

Location

Level 1, 435a Kent Street Sydney, NSW 2000, Australia

Deployment

cloud

Training Options

documentation, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Dutch, Portuguese, Japanese, Chinese, Korean

Users

Administrators, solution architects, web teams, developers, and large organisational stakeholders

Industries Served

Higher Education, Government / Councils, Large Enterprises

Funnelback's In-App Market Place

Does Funnelback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Google Translation for Matrix

HTML Codesniffer

JSON Web Token

Local Government - Search Template

Matrix 6 Bootstrap 5 Website Starter Template

Matrix Keyword Helper

Matrix Personalization

Multi-page Form

Multiple Use Cases for Canvas

Multiple Use Cases for Funnelback & SharePoint (Office 365)

Multiple Use Cases for Matrix & SharePoint (Office 365)

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), NZD (NZ$), SGD (S$), HKD (HK$), SEK (kr), NOK (kr), DKK (kr), AED (د.إ), KRW (₩), INR (₹), CNY (¥), ZAR (R)

Pros & Cons

Delivers exceptionally accurate search results using over 70 finely tuned ranking signals.
Machine learning continuously improves performance through user interaction and training data.
Conversational AI reduces the need for manual browsing by providing direct, context-based answers.
Easily handles inconsistent or poorly formatted data without requiring extensive cleanup.
Highly customizable through templates, APIs, and plugins to fit unique enterprise requirements.
Provides actionable analytics that help teams measure search relevance and ROI.

Complex setup and configuration make it less suitable for non-technical or small organizations.
Pricing is not transparent and requires direct contact with sales for quotes.
The breadth of ranking signals and options can overwhelm first-time users or admins.
Limited third-party marketplace compared to other enterprise search platforms.
On-premise versions are deprecated, requiring migration to Squiz Cloud for full functionality.
Customization and tuning may demand technical expertise or vendor assistance.