Fusion Software logo

Fusion Software

by Fusion Software · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorFusion Software
Year launched2003
StatusActive
LocationJohannesburg - HQ 125 Jan Smuts Avenue Parkwood Johannesburg 2193
Countries servedGlobal
Languages5
Integrations17+
Free tier
Free trial
Contact salesYES

About Fusion Software

Fusion Software is a comprehensive business management platform from Fusion Software that integrates various essential functions. It combines CRM & Sales, Online Store (B2B & B2C), Jobs & Field Service, Tickets & Helpdesk, and Projects & Timesheets so organizations can manage multiple aspects of their operations in one place. This solution is designed to support businesses as they grow and adapt to changing needs. Fusion Software is capable of providing efficient management of customer relationships, sales processes, and service delivery while helping simplify project tracking and time management. Key capabilities: CRM & Sales Online Store (B2B & B2C) Jobs & Field Service Tickets & Helpdesk Projects & Timesheets Best for: businesses that need an all-in-one solution for CRM, sales, accounting, and project management.

Fusion Software offers a flexible, all-encompassing business management solution that enables organizations to streamline their operations across sales, projects, inventory, accounting, HR, and customer service. Its modular design allows users to pick and choose the most relevant modules or to operate an integrated system for maximum efficiency. The platform's intuitive interface makes managing complex workflows straightforward, with dashboards and menus that facilitate quick navigation. Its extensive integration capabilities allow seamless connectivity with other enterprise systems, expanding its functionality while reducing manual data entry and errors. The product is compatible with various devices and platforms, supporting remote work environments via web browsers, making it suitable for geographically dispersed teams. The core features include a powerful CRM to boost sales, timesheets for effective billing, project management tools, inventory control with barcode scanning, and an integrated accounting system. These features are customizable, enabling tailored workflows, reports, and app development to meet specific business needs. Regular updates and dedicated development services ensure the platform evolves with changing business requirements, enhancing productivity and operational efficiency.

Pros & Cons

What users like
  • +Modular and flexible system
  • +Extensive integrations and customization
  • +All-in-one platform covering CRM, accounting, HR, and more
  • +Suitable for diverse industries
  • +Supports remote and multi-device access
What users flag
  • Costs may accumulate with multiple modules
  • Complexity might overwhelm small or new users
  • Implementation and onboarding can require dedicated support
  • No fixed pricing disclosed
  • Learning curve with extensive features

Features

Key features

CRM & Sales
Boost team productivity and sales through easy-to-use CRM tools.
Timesheets
Capture and bill time effectively, saving money.
Projects
Manage planning, resources, budgets, and tasks efficiently.
Jobs
Quote, plan, track, and invoice jobs in a single platform.
Tickets
Log and resolve customer issues systematically.
Stock
Complete inventory control with multiple warehouses, barcodes, and BOM.
Accounting
Integrated finance management for smooth financial operations.

Additional features

CRM & Sales Tracking
Manage leads, contacts, and deals centrally.
Time Management
Accurate timesheet capture and billing.
Project Planning
Resource allocation, task management, and budgeting.
Customer Portal & Ecommerce
Self-service customer access and online store.
Job Management
Seamless quote, planning, and invoicing system.
Ticket Tracking
Efficient issue logging and resolution.
Inventory Control
Multi-warehouse inventory, barcode scanning.
Manufacturing Workflow
Integrate costs, raw materials, and machines.
Financial & HR Modules
Manage accounting, expenses, staff data, and leave.
Custom App & Dev
Build or tailor solutions as needed.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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