Fuze logo

Fuze

0(0 reviews)
Software Status:Active

About Fuze

Fuze is a cloud communication software from 8X8 that provides unified solutions for enterprises. It combines call center, phone system, and video conferencing capabilities so businesses can facilitate effective communication across teams. Fuze is designed to support connected teams, simplify customer support, manage frontline teams, deliver omnichannel experiences, and improve workforce management. With these features, organizations can improve collaboration and ensure consistent service delivery. Fuze also offers integration with various business applications to further improve its functionality and user use. Key capabilities: Connected Teams Customer Support Frontline Teams Omnichannel Experiences Workforce Management Best for: enterprises that need comprehensive communication solutions.

Fuze Details

Vendor
8X8
Year Launched
1987
Location
675 Creekside Way, Campbell, CA 95008
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
USA, Australia, Canada, Ireland, New Zealand, United Kingdom
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Korean, Chinese, Arabic, Turkish, Polish, Swedish, Danish, Norwegian, Finnish.
Users
large companies and contact centers use to communicate over voice, video, and chat on a single app, from any device or location.
Industries Served
Healthcare, Education, Finance, Retail
Tags
VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS

Fuze's In-App Market Place

Does Fuze have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • 1. Comprehensive Communication Suite: Combines voice, video, and chat in a single platform.
  • 2. Global Reach: Supports international communication needs.
  • 3. High-Quality Audio and Video: Ensures clear and reliable communication.
  • 4. User-Friendly Interface: Intuitive design for easy navigation.
  • 5. Robust Security: End-to-end encryption to protect data.
  • 1. Learning Curve: Some users may require time to fully utilize all features.
  • 2. Dependence on Internet Connectivity: Requires stable internet for optimal performance.
  • 3. Limited Offline Functionality: Some features may not be available offline.
  • 4. Integration Limitations: May not integrate with all third-party applications.

Fuze's Support Options

Fuze's Alternatives