Fuze logo

Fuze

by 8X8 · Since 1987
No reviews yet
Active6+ countriesCloud
Quick facts
Vendor8X8
Year launched1987
StatusActive
Location675 Creekside Way, Campbell, CA 95008
Countries served6+
Languages18
Integrations1+
Free tier
Free trial
Contact salesYES

About Fuze

Fuze is a cloud communication software from 8X8 that provides unified solutions for enterprises. It combines call center, phone system, and video conferencing capabilities so businesses can facilitate effective communication across teams. Fuze is designed to support connected teams, simplify customer support, manage frontline teams, deliver omnichannel experiences, and improve workforce management. With these features, organizations can improve collaboration and ensure consistent service delivery. Fuze also offers integration with various business applications to further improve its functionality and user use. Key capabilities: Connected Teams Customer Support Frontline Teams Omnichannel Experiences Workforce Management Best for: enterprises that need comprehensive communication solutions.

Fuze is a versatile cloud communication platform that offers a comprehensive suite of collaboration tools, including web conferencing, VoIP, video conferencing, and unified communications. Its standout features include high-quality video and audio conferencing capabilities, seamless file sharing, and real-time messaging. The user interface of Fuze is sleek and intuitive, with a clean design that enhances user experience. The platform is easy to navigate, with customizable layouts and quick access to key features. The ability to switch between different communication modes seamlessly adds to its usability, making it a convenient tool for team collaboration. One of the core functionalities that set Fuze apart from its competitors is its focus on integrating multiple communication channels into a single platform. This unified approach allows users to streamline their interactions and improve productivity. Additionally, Fuze's integration with popular workflow tools like Slack and Microsoft Teams enhances its versatility. In terms of performance, Fuze delivers impressive speed and reliability, even when managing large datasets or complex operations.

Pros & Cons

What users like
  • +1. Comprehensive Communication Suite: Combines voice, video, and chat in a single platform.
  • +2. Global Reach: Supports international communication needs.
  • +3. High-Quality Audio and Video: Ensures clear and reliable communication.
  • +4. User-Friendly Interface: Intuitive design for easy navigation.
  • +5. Robust Security: End-to-end encryption to protect data.
What users flag
  • 1. Learning Curve: Some users may require time to fully utilize all features.
  • 2. Dependence on Internet Connectivity: Requires stable internet for optimal performance.
  • 3. Limited Offline Functionality: Some features may not be available offline.
  • 4. Integration Limitations: May not integrate with all third-party applications.

Features

Key features

• Video Conferencing
High-quality video calls and conferencing.
• Voice & Messaging
Includes voice calling and team messaging for collaboration.
• Cloud Contact Center
Manage customer interactions from any device.
• File Sharing & Collaboration
Share files easily within your team.
• Cross-Platform Support
Use across desktops, mobiles, and web interfaces.
• Analytics & Reporting
Real-time data insights on communications.

Additional features

• Security
Robust security measures, including end-to-end encryption, to protect sensitive information.
• Customization
Flexible customization options to tailor the platform to specific business requirements.
• Support
24/7 customer support to assist with any issues or inquiries.
• Scalability
Scalable solutions to accommodate businesses of all sizes, from small enterprises to large corporations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

6
Countries served
18
Interface languages
9
Billing currencies

Available in

USAAustraliaCanadaIrelandNew ZealandUnited Kingdom

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseKoreanChineseArabicTurkishPolishSwedishDanishNorwegianFinnish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB

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