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Software Status:Active

About Gainsight PX

Gainsight PX is a product use platform from Gainsight that helps businesses use insights to generate revenue, prevent churn, and create personalized journeys. It combines advanced product analytics, native omni-channel engagement, and customer success tools so teams can understand user behavior and drive growth. Gainsight PX also includes features like Staircase AI, Skilljar by Gainsight, and customer communities to support user engagement and education. The platform is designed for product teams seeking to improve product adoption and improve customer relationships. Key capabilities: advanced product analytics native omni-channel engagement customer success tools Staircase AI Skilljar by Gainsight Best for: product teams that need to understand user behavior and drive sustainable growth.

Gainsight PX Details

Vendor
Gainsight
Year Launched
2009
Location
655 Montgomery Street, 7th Floor, San Francisco, CA, United States, 94111
Deployment
cloud, ios
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English
Users
Customer Services & Support, Consulting, Sales & Business Development
Industries Served
Healthcare, Education, Finance, Retail
Tags
Product Management Software, Gainsight PX

Gainsight PX's In-App Market Place

Does Gainsight PX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), SGD (S$), INR (₹), KRW (₩).

Pros & Cons

  • 1. The software allows tracking product usage data, including who has been in the solution and how often.
  • 2. Users can find users from any campus and see their access frequency across different sites.
  • 3. The system enables scheduling and receiving reports on a regular cadence.
  • 4. It provides the ability to track the total lifetime number of user logins.
  • 1. Filtering usage data for a specific time window, like 30 days, doesn't show the number of logins within that period, only the last login and total lifetime logins.
  • 2. The software is not the easiest to learn due to multiple steps required to access functions.

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