About GatherUp
GatherUp is a reputation management software from Reputation Management [purpose]. It combines customer feedback collection, review monitoring, and survey distribution so businesses can effectively manage their online reputation. GatherUp helps companies gather insights from customers, respond to reviews, and improve their service offerings. With its user-friendly interface, businesses can track sentiment analysis and engage with customers directly from the platform. Key capabilities: customer feedback collection review monitoring survey distribution sentiment analysis customer engagement Best for: businesses that need to maintain and improve their online reputation.
GatherUp is a comprehensive reputation management platform tailored for businesses aiming to enhance their online presence through reviews and customer feedback. Its sleek, user-friendly interface consolidates review tracking, response management, and analytical insights, making reputation control simple and efficient. The platform's core strength lies in its extensive integrations with CRMs, POS systems, Webhooks, APIs, and automation tools like Zapier, ensuring seamless workflow automation. Compatible across desktop, mobile, and tablets, GatherUp offers flexibility for on-the-go management. The platform is packed with features such as AI-powered automated responses, monitoring over 100 review sites, and tools like NPS surveys that gauge customer loyalty. Its review widgets, badges, and social media integrations serve to amplify positive feedback and improve SEO. The Web-to-Text widget fosters prompt customer engagement by transforming website chats into SMS conversations, adding a modern touch to customer interaction strategies. AI-driven review tagging and detailed performance reports help businesses analyze feedback, identify trends, and refine strategies.
Pros & Cons
- +Strong automation for review collection
- +Helps maintain a steady flow of customer reviews
- +Ethical approach aligned with review platform rules
- +Continuous feature updates and improvements
- +Effective follow-up on positive feedback
- +Great customer support
- +Goes beyond just review gathering (additional features)
- −User interface can be clunky and hard to navigate
- −Not minimalistic; may overwhelm with customization options
- −Limited review sources (mainly Google and Facebook)
- −Restricted training availability (few sessions per week)
Features
Key features
- Auto Reply
- Automates personalized responses to reviews, saving time and maintaining engagement.
- Review Monitoring
- Tracks reviews across 100+ platforms to maintain oversight of online reputation.
- NPS & Feedback
- Collects Net Promoter Scores and direct customer feedback for deeper insights.
- Review Widgets
- Embeds reviews on websites to boost credibility and SEO.
- AI-Generated Responses
- Uses AI to craft timely, personalized review responses.
- Web-to-Text Widget
- Converts website chats into two-way SMS conversations.
- Performance Reports
- Provides detailed analytics and AI-driven insights for strategic planning.
Additional features
- Email & SMS Review Requests
- Automates sending review solicitations via email and text.
- Review Monitoring
- Keeps track of reviews on 100+ review sites for reputation insights.
- Web Chat Widget
- Engages visitors via web chat, converted into SMS conversations.
- NPS Surveys
- Gathers customer loyalty metrics to measure satisfaction.
- Feedback Notifications
- Alerts users about new reviews and feedback.
- Review Tagging
- AI-organized review themes for better analysis.
- Widgets & Badges
- Showcases reviews on websites for social proof.
- Conversion Pop-up
- Increases review submissions and customer engagement.
- Social Media Sharing
- Amplifies positive reviews on social platforms.
- Automated Reminders
- Ensures continuous review collection through scheduled prompts.
Pricing
Monthly plans
Per Location
USD 10
Small
USD 99
Countries & Languages
Interface languages
Billing currencies
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About GatherUp
GatherUp is a reputation management software from Reputation Management [purpose]. It combines customer feedback collection, review monitoring, and survey distribution so businesses can effectively manage their online reputation. GatherUp helps companies gather insights from customers, respond to reviews, and improve their service offerings. With its user-friendly interface, businesses can track sentiment analysis and engage with customers directly from the platform. Key capabilities: customer feedback collection review monitoring survey distribution sentiment analysis customer engagement Best for: businesses that need to maintain and improve their online reputation.
GatherUp Details
GatherUp's In-App Market Place
Does GatherUp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Per Location
USD 10
Small
USD 99
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), KRW (₩), BRL (R$), RUB (₽), ZAR (R), SEK (kr), CHF (Fr)
Pros & Cons
- Strong automation for review collection
- Helps maintain a steady flow of customer reviews
- Ethical approach aligned with review platform rules
- Continuous feature updates and improvements
- Effective follow-up on positive feedback
- Great customer support
- Goes beyond just review gathering (additional features)
- User interface can be clunky and hard to navigate
- Not minimalistic; may overwhelm with customization options
- Limited review sources (mainly Google and Facebook)
- Restricted training availability (few sessions per week)
GatherUp's Support Options
Email Address
support@gatherup.comGatherUp's Alternatives
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