Gebeya Jenga is a customer management platform from Gebeya Inc. designed for freelancers, entrepreneurs, and SMEs to grow and manage their customers effortlessly. It combines features like customer engagement tools, reliable communication integrations with Telegram and WhatsApp, and a platform that supports various quality services so users can simplify their customer interactions. The tool offers a mission-driven approach to facilitate connections and improve service delivery in the African market. Its capabilities support effective project management, customer relationship management, communication, reporting, and service delivery management. Best for: freelancers and SMEs that need to manage customer relationships efficiently.
Gebeya Jenga is a robust, multi-tenant SaaS platform designed to empower entrepreneurs and organizations to launch fully branded service marketplaces with minimal technical overhead. As a marketplace-as-a-service solution, it simplifies complex operations such as provider onboarding, AI-driven matching, automated multi-channel payments, and financial management, all within a secure, white-label environment. Its no-code interface is clean and modular, featuring a Visual Marketplace Builder that allows owners to customize branding and preview storefronts in real time, while the side-bar navigation separates operational and strategic functions for clarity. Key features include AI-powered provider matching that optimizes service allocation, localized payment integrations with M-Pesa and Chapa alongside Stripe, advanced business intelligence dashboards for monitoring marketplace health, and full white-label ownership to maintain brand integrity. Jenga’s microservices architecture ensures high performance and reliability, handling hundreds or thousands of providers while executing automated billing and payout cycles accurately across multiple currencies and tax systems. The platform is highly extensible, offering Enterprise API access for integration with existing ERPs and CRMs, and native WhatsApp integration supports communication in low-data regions.
Enables users to launch a fully branded, live service marketplace in minutes using pre-built templates without technical setup.
Offers complete control over marketplace aesthetics including custom branding, colors, fonts, logos, and professional custom domains.
Utilizes intelligent AI to analyze service requests and automatically match them with the most qualified providers based on confidence scoring.
Integrates multiple regional gateways such as M-Pesa, Chapa, and Stripe to facilitate flexible payment models and automated billing.
Provides advanced business intelligence through AI-powered health scores, revenue insights, and real-time performance dashboards.
Built on a secure SaaS framework that allows marketplaces to scale from a few providers to unlimited enterprise-grade capacity.
Allows for the rapid creation and public testing of marketplaces with unlimited service listings at no cost.
Provides deep customization options for branding, templates, and the removal of Gebeya-branded subdomains.
Supports secure transactions through integrated localized rails including Stripe, M-Pesa, and Chapa.
Employs an intelligent engine to analyze requests and recommend the best-fit service providers automatically.
Displays critical business metrics, revenue insights, and AI-powered recommendations for growth.
Grants marketplace owners full credibility by allowing the use of their own professional web addresses.
Streamlines communication by allowing marketplace notifications and interactions to flow through WhatsApp.
Facilitates the creation of custom solutions and third-party integrations for large-scale marketplace needs.
Manages complex financial models and recurring billing cycles for providers and customers automatically.
Offers varied levels of assistance ranging from community support to a dedicated enterprise success manager.
Ensures enterprise-grade security and scalability are at the core of every marketplace created.
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Gebeya Jenga is a customer management platform from Gebeya Inc. designed for freelancers, entrepreneurs, and SMEs to grow and manage their customers effortlessly. It combines features like customer engagement tools, reliable communication integrations with Telegram and WhatsApp, and a platform that supports various quality services so users can simplify their customer interactions. The tool offers a mission-driven approach to facilitate connections and improve service delivery in the African market. Its capabilities support effective project management, customer relationship management, communication, reporting, and service delivery management. Best for: freelancers and SMEs that need to manage customer relationships efficiently.
Does Gebeya Jenga have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
No
USD ($)
Email Address
support@gebeya.comDocumentation
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